Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $70,000.00
Work Schedule
Rotating Shifts
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical Plan
dental plan
vision plan
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
voluntary life insurance
accident insurance
hospital insurance
Employee assistance program
Commuter Benefits
Employee Discounts
Free hot healthy meals
Job Description
gategroup is a globally recognized leader in providing airline catering and hospitality services. Specializing in preparing and delivering quality meals tailored specifically for airline passengers, gategroup operates across numerous airports worldwide. The company prides itself on its commitment to culinary excellence, food safety, and customer satisfaction. With a robust team and a culture emphasizing respect, integrity, and teamwork, gategroup supports an inclusive environment where innovation and accountability are key values. This company offers various benefits and career growth opportunities, making it a sought-after employer within the airline catering industry, including a full-time role with an annual salary ranging from $65,000 to $70,000.
The role of Sous Chef, Operations, is critical within gategroup's dynamic environment. Reporting directly to the Executive Sous Chef or Executive Chef, the Sous Chef, Operations plays a pivotal role in managing the culinary preparation and design of meals intended for airline customers. This position demands strong culinary expertise combined with leadership capabilities to oversee food production quality, safety, and sanitation standards. The individual is responsible for guiding culinary teams, ensuring compliance with company policies, and maintaining high standards in volume meal production under tight deadlines. The Sous Chef, Operations will also manage labor objectives, supervise food quality and quantity, and ensure adherence to regulations such as FDA, USDA, and HACCP.
This position involves active collaboration with Food Supervisors, training and mentoring kitchen staff, and optimizing production schedules and manpower. The candidate will be expected to handle operational challenges effectively to deliver consistent and high-quality meals that meet customer expectations. Additional responsibilities include employee coaching, maintaining union compliance, handling payroll accuracy, and managing shift logistics. gategroup values leadership that drives positive change and innovation within the culinary unit, further enhancing operational efficiency and employee satisfaction.
Beyond operational duties, this role requires adapting to a physically demanding work environment with shifts often exceeding 10 hours, including standing, bending, and lifting heavy materials. The Sous Chef, Operations must be capable of balancing multiple tasks, demonstrating excellent organizational, analytical, and communication skills. This role also offers the opportunity for travel (up to 25%), reflecting gategroup’s extensive reach and continuous development.
Candidates interested in this role will benefit from comprehensive company-sponsored benefits including paid time off, 401(k) plans with company match, medical, dental, and vision coverage, life insurance options, commuter benefits, employee discounts, healthy free meals on shift, and employee assistance programs. gategroup is committed to providing an inclusive, respectful, and empowering work culture where every team member contributes to elevating customer travel experiences through quality food and service.
The role of Sous Chef, Operations, is critical within gategroup's dynamic environment. Reporting directly to the Executive Sous Chef or Executive Chef, the Sous Chef, Operations plays a pivotal role in managing the culinary preparation and design of meals intended for airline customers. This position demands strong culinary expertise combined with leadership capabilities to oversee food production quality, safety, and sanitation standards. The individual is responsible for guiding culinary teams, ensuring compliance with company policies, and maintaining high standards in volume meal production under tight deadlines. The Sous Chef, Operations will also manage labor objectives, supervise food quality and quantity, and ensure adherence to regulations such as FDA, USDA, and HACCP.
This position involves active collaboration with Food Supervisors, training and mentoring kitchen staff, and optimizing production schedules and manpower. The candidate will be expected to handle operational challenges effectively to deliver consistent and high-quality meals that meet customer expectations. Additional responsibilities include employee coaching, maintaining union compliance, handling payroll accuracy, and managing shift logistics. gategroup values leadership that drives positive change and innovation within the culinary unit, further enhancing operational efficiency and employee satisfaction.
Beyond operational duties, this role requires adapting to a physically demanding work environment with shifts often exceeding 10 hours, including standing, bending, and lifting heavy materials. The Sous Chef, Operations must be capable of balancing multiple tasks, demonstrating excellent organizational, analytical, and communication skills. This role also offers the opportunity for travel (up to 25%), reflecting gategroup’s extensive reach and continuous development.
Candidates interested in this role will benefit from comprehensive company-sponsored benefits including paid time off, 401(k) plans with company match, medical, dental, and vision coverage, life insurance options, commuter benefits, employee discounts, healthy free meals on shift, and employee assistance programs. gategroup is committed to providing an inclusive, respectful, and empowering work culture where every team member contributes to elevating customer travel experiences through quality food and service.
Job Requirements
- Associates degree in the culinary arts or related field preferred
- minimum 7 years of cooking experience
- minimum 1-3 years of supervisory experience
- knowledge of FDA, USDA and HACCP regulations
- ability to work over 55 hours per week and lift over 25 pounds
- willingness to work rotating shifts including long hours
- ability to stand, bend and lift intermittently during 10+ hour shifts
- current ServSafe certification preferred
- excellent communication skills
- ability to work up to 25% travel
- experience in a high-volume food production environment
- ability to lead and train teams
- compliance with company policies and training
- strong organizational skills
- ability to handle multiple tasks
- leadership skills
Job Qualifications
- Associates degree in the Culinary Arts or a Culinary Arts certification preferred
- minimum 1-3 years of experience as a chef or sous chef required
- minimum 7 years of experience as a cook required
- previous supervisory experience in high volume, manufacturing, food production, restaurant or catering environment preferred
- in-flight catering experience or high-volume food service experience preferred
- ability to cook meals according to detailed specifications
- ability to work in a fast-paced, deadline-driven environment
- strong and effective leadership skills
- ability to manage a team of cooks
- current or previous labor relations experience is a plus
- ability to train others
- ability to provide daily positive and negative feedback to employees
- excellent time management skills
- ability to multitask while maintaining priorities
- strong organizational, analytical, communication and leadership skills
- ability to innovate and improve operations
- experience with menu design is a plus
- basic computer skills required
- working knowledge of Microsoft Office preferred
- ServSafe certification preferred
- excellent written and oral communication skills
- bilingual in Spanish is a plus
Job Duties
- Responsible for ensuring food specifications and labor objectives meet all company and customer requirements
- supervises department for quality and quantity
- ensures items are produced and dated according to specification and coding systems
- keeps account of attendance and sets up paperwork
- sets up each shift and assigns employees to specified sections
- orders raw material from storeroom and produces extra meals at last minute as needed
- prepares daily production sheet and assigns tasks to employees
- works with and directs employees through production sheet and passenger counts
- responsible for all food items after requisitioning them from the storeroom
- trains and provides recurrent training of all employees on proper preparation procedures
- ensures safety procedures are adhered to and maintains cleanliness through shift to ensure quality product
- manages daily production of hot and cold kitchens for quality and consistency
- ensures compliance with company wage and hour policy
- trains and monitors employees on proper work procedures
- monitors daily manpower planning and schedules employees
- responsible for employee retention and reducing turnover
- coaches, counsels and prepares corrective actions in compliance with union agreements
- reviews and ensures employees are in correct cost centers and job titles
- reviews and ensures union pay rates are correct based on wage scales and seniority
- completes all company required training including ServSafe
- complies with all company policies, procedures and processes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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