Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
paid sick days
Paid vacation
Employee Discounts
Job Description
Hyatt Regency Cleveland at The Arcade is a historic and distinguished hotel located in the heart of downtown Cleveland. Housed in a landmark building originally constructed in 1890, this Hyatt property combines a rich heritage with modern amenities to offer guests an unparalleled experience. The hotel features 293 well-appointed guest rooms and 14,000 square feet of versatile meeting and event space, perfect for hosting everything from corporate events to weddings. Conveniently positioned just steps from the bustling East 4th Street Entertainment District and within walking distance of major sports and entertainment venues, Hyatt Regency Cleveland attracts a diverse array of guests including business travelers, sports enthusiasts, and families celebrating special occasions. The hotel's blend of historic charm, sophisticated atmosphere, and central location makes it a unique destination for visitors to Cleveland.
At Hyatt, the dedication to genuine hospitality is exemplified through a culture built on innovation, respect, service orientation, and inclusion. These core values shape the way associates work together and engage with guests to deliver exceptional experiences every time. The Hyatt Culture promotes a work environment where all employees are encouraged to grow, collaborate, and innovate. This role of Sous Chef fits into this culture by leading with passion and commitment to culinary excellence while working closely with the culinary team and senior leadership to uphold Hyatt's high-quality standards.
The Sous Chef at Hyatt Regency Cleveland at The Arcade is a vital leadership position within the culinary division, responsible for managing a specific kitchen department and supporting the Executive Chef and Executive Sous Chef in creating and maintaining high standards of food quality, safety, and presentation. The Sous Chef plays a key role in ensuring a seamless operation that results in delicious, beautifully prepared dishes served with efficiency and care. This role may be called upon to oversee the entire kitchen operation in the absence of the Executive Chef or Executive Sous Chef.
Key responsibilities include coordinating food preparation, supervising kitchen staff, developing innovative menu items consistent with the Hyatt brand, and managing special event and holiday functions. The Sous Chef is also involved in scheduling, payroll, hiring, training, coaching, and evaluating employees to build a motivated and skilled kitchen team. Maintaining kitchen safety, sanitation, and cost controls are critical to the role.
Hyatt is deeply committed to colleague wellbeing and offers a supportive work environment that includes comprehensive benefits such as affordable medical, dental, and vision coverage, paid holidays, sick and vacation days, employee discounts, and access to mental health resources. Career growth and internal promotion are strongly encouraged, with many leadership positions filled from within the company. Hyatt fosters an inclusive workplace where diversity is valued, and every associate is empowered to bring their whole self to work. Joining Hyatt means becoming part of a global family dedicated to service excellence and hospitality innovation, making the Sous Chef role an exciting opportunity for culinary professionals seeking to advance their career in a renowned and respected hotel brand.
At Hyatt, the dedication to genuine hospitality is exemplified through a culture built on innovation, respect, service orientation, and inclusion. These core values shape the way associates work together and engage with guests to deliver exceptional experiences every time. The Hyatt Culture promotes a work environment where all employees are encouraged to grow, collaborate, and innovate. This role of Sous Chef fits into this culture by leading with passion and commitment to culinary excellence while working closely with the culinary team and senior leadership to uphold Hyatt's high-quality standards.
The Sous Chef at Hyatt Regency Cleveland at The Arcade is a vital leadership position within the culinary division, responsible for managing a specific kitchen department and supporting the Executive Chef and Executive Sous Chef in creating and maintaining high standards of food quality, safety, and presentation. The Sous Chef plays a key role in ensuring a seamless operation that results in delicious, beautifully prepared dishes served with efficiency and care. This role may be called upon to oversee the entire kitchen operation in the absence of the Executive Chef or Executive Sous Chef.
Key responsibilities include coordinating food preparation, supervising kitchen staff, developing innovative menu items consistent with the Hyatt brand, and managing special event and holiday functions. The Sous Chef is also involved in scheduling, payroll, hiring, training, coaching, and evaluating employees to build a motivated and skilled kitchen team. Maintaining kitchen safety, sanitation, and cost controls are critical to the role.
Hyatt is deeply committed to colleague wellbeing and offers a supportive work environment that includes comprehensive benefits such as affordable medical, dental, and vision coverage, paid holidays, sick and vacation days, employee discounts, and access to mental health resources. Career growth and internal promotion are strongly encouraged, with many leadership positions filled from within the company. Hyatt fosters an inclusive workplace where diversity is valued, and every associate is empowered to bring their whole self to work. Joining Hyatt means becoming part of a global family dedicated to service excellence and hospitality innovation, making the Sous Chef role an exciting opportunity for culinary professionals seeking to advance their career in a renowned and respected hotel brand.
Job Requirements
- culinary education and/or on the job training
- experience in kitchen operations
- strong leadership and communication skills
- ability to train and coach staff
- basic financial knowledge
- customer service orientation
- proficiency in computer usage
- willingness to work flexible schedules
- ability to perform under pressure
Job Qualifications
- in-depth skills and knowledge of all kitchen operations
- possess strong leadership, communication, organization and relationship skills
- experience with training, basic financial management and customer service
- proficient in general computer knowledge
- a true desire to exceed guest expectations in a fast-paced customer service environment
- capable of producing a consistent product in a timely manner
- strong training and communication skills
- culinary education and/or on the job training, hotel experience preferred
- geographic and schedule flexibility preferred
Job Duties
- support senior leadership by developing and assuming basic management responsibilities
- assume the role of liaison between all departments within the culinary division and all other hotel departments
- supervise the preparation and cooking of various food items
- develop and implement creative menu items that adhere to Hyatt brand standards
- plan, coordinate and implement special events and holiday functions
- manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluating and hiring
- lead and coach the team towards achieving exceptional guest service and employee satisfaction results
- monitor food production, ordering, cost, and quality and consistency on a daily basis
- ensure proper safety and sanitation of all kitchen facilities and equipment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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