Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $28.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Job Description
This renowned restaurant is dedicated to providing an exceptional dining experience with a special focus on its beverage program. Known for its commitment to quality, excellence, and guest satisfaction, the establishment boasts a comprehensive beverage menu featuring a wide range of wines carefully curated to complement the culinary offerings. The restaurant's management team is passionately committed to enhancing guest experiences through continuous improvement and innovation in service delivery. The Sommelier role is crucial within this dynamic team, responsible for maintaining the quality and consistency of the beverage program, executing flawless service standards, and fostering an environment of learning among the... Show More
Job Requirements
- Ability to work as part of a team and personal cleanliness
- Basic food handling, preparation, and cleaning skills are welcomed
- Time management and ability to work under pressure
- Active listening and learning skills
- Reading and speaking comprehension skills
- Discipline to follow set standards
- Ability to lift up to 30lbs
Job Qualifications
- Previous experience as a sommelier or in a related hospitality role
- Strong knowledge of wines and wine service techniques
- Excellent communication and interpersonal skills
- Ability to train and educate staff effectively
- Strong organizational and inventory management skills
- Ability to work in a fast-paced, high-volume environment
- Customer service orientation and ability to build guest relationships
Job Duties
- Responsible for departmental logistics efficiency - monitor what works and what doesn’t and offer ideas to achieve the expected outcome - examples include increase of wine sales, cellar organization, restocking system, deliveries
- Assist in and conduct wine training of newly hired and existing staff and materials generation
- Monitor and spot check wine deliveries and BIN # assignment, proper storage and organization of the wine cellar
- Offer wine expertise, guide guests about wine and oversee service in the entire restaurant by being present on the floor
- Present, represent and offer wine suggestions to all guests, execute wine service step by step
- Support dining room staff with any wine related and service related issues
- Personalize service by leading by example - using guest's name, building relationships with loyal guests, checking on satisfaction by being involved and touching every single table
- Build guest loyalty by creating and maintaining guest preference notes related to wine consumption and enjoyment (with assistance of host team), record all guest notes in OpenTable database
- Monitor and make sure quality of wine is at its highest
- Monitor the quality and par levels of wine glassware and decanters
- Train and guide staff on proper bottle presentation, decanting and pouring, making sure the correct verbiage is used at all times - organize short daily pre-shift trainings and tastings, make sure there is a wine class scheduled once a month
- Communicate wine lows, 86's and info on new wines to staff
- Maintain an inventory system using our programs that allows you to have maximum control over movement of bottles from and to several storage areas
- Responsible for full liquor and wine inventory on the last day of every month
- Conduct monthly beverage inventory
- Maintain and update internal wine inventory sheets after weekly counts are completed
- Ensure accuracy of wines on all menus, wine list and POS postings
- Communicate all wine changes and pricing updates to corporate wine department and corporate design team to update and print wine menus
- Make sure all menus that contain wines by the glass are updated to reflect any changes
- Communicate all changes in timely manner - keys for wines in Aloha, which are linked to active inventory numbers
- Make sure all wines that are removed from the list are de-activated and taken out of Aloha, inform corporate wine department of all changes
- In absence of receiver, fully handle everything related to wine - deliveries, invoices, putting bottles away, etc.
- Maximize financial performance and profit - suggest promotions and bring revenue increase ideas, train staff on up selling, build guest loyalty by touching every single table, build relationships with all guests that dine at our locations
- Execute and take responsibility for results of beverage inventories
- If asked, assist in purchasing of beverage
- Enforce federal, state and local laws including alcohol consumption, including training and enforcing of minimum drinking age requirement, TIPs training, etc.
- Maintain the safety and security of all employees, guests, and company assets
- It is understood that as Sommelier you are responsible to maintain current knowledge of the world of wines
- You will be required to continually develop this knowledge on your own time and stay on top of current industry and wine trends
- Your progress in education will be evaluated on ongoing basis
- Likewise, the company will assist in any way possible with any educational goals that relate to your duties as Sommelier (with prior management approval)
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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