Social Services Worker & Receptionist

The Salvation Army is a globally recognized non-profit organization committed to providing social services and spiritual support to individuals and families in need. Rooted in Christian faith and principles, The Salvation Army operates in over 130 countries worldwide, offering a wide array of programs that include emergency assistance, disaster relief, rehabilitation, and community outreach. The Tallahassee Corps location in Tallahassee, Florida, continues this proud tradition of charitable work within the local community, providing essential support services such as food, shelter, clothing, furniture, and financial aid to eligible clients.

As part of its mission, The Salvation Army works to uplift vulnerable populations by coordinating resources and programs that address immediate needs and support long-term wellbeing. The organization relies on dedicated staff and volunteers to carry out its impactful work, ensuring that those who come to them for help receive courteous, professional, and compassionate service. Consistent with its faith-based foundation, The Salvation Army emphasizes respect, dignity, and hope in every interaction with clients.

The position of Social Service Worker/Receptionist at the Tallahassee Corps is a full-time role requiring a 40-hour workweek. This hybrid position combines frontline client service, administrative duties, and resource coordination essential to the smooth operation of the center. The Social Service Worker/Receptionist serves as the initial point of contact for clients seeking assistance, providing intake interviews to determine eligibility for various programs and accurately documenting client information. The role involves preparing vouchers for food, clothing, furniture, and arranging lodging resources for those in need, while also ensuring the proper processing of applications for rent and utility assistance.

In addition to direct client interaction, the position requires maintaining detailed and confidential client records, compiling monthly reports, and fostering productive relationships with community agencies to coordinate services effectively. The receptionist duties are integral to the daily operational flow; answering and directing calls professionally, greeting visitors, managing donations and deliveries, handling clerical tasks, and maintaining the reception area’s organization.

The ideal candidate will have a strong knowledge of social services principles, excellent interpersonal skills to interview and assist clients, and proficient clerical and computer skills. The role demands an ability to multitask in a sometimes fast-paced environment while maintaining confidentiality and adhering to program guidelines. This position plays a vital role in ensuring that The Salvation Army’s services in Tallahassee are accessible, efficient, and delivered with compassion, embodying the organization’s mission to care for those in need while upholding its religious values.