Social Events Manager

Benbrook, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

YMCA membership

Flexible spending account

Paid Time Off

401(k) Plan

Staff meals

Job Description

River Crest Country Club, established as Fort Worth's oldest and most storied country club, is an esteemed private club located just five miles from downtown Fort Worth. Renowned for its beautiful setting, rich history, and exceptional service standards, River Crest offers members and guests an exclusive and luxurious experience, with a focus on hospitality and community. Committed to maintaining its stellar reputation, the club provides a wide range of amenities including dining, golf, social events, and fitness activities. With a welcoming environment and high standards for service excellence, River Crest Country Club fosters an inclusive and professional workplace culture where employees are valued and encouraged to grow professionally.

As part of its Banquets Team, River Crest is seeking a full-time Social Events Manager to oversee and elevate the planning and execution of various social events including weddings, showers, galas, and other special occasions. The Social Events Manager role demands a hospitality-first mindset and unwavering dedication to exceeding member and guest expectations. This position offers competitive compensation based on verifiable experience, along with a comprehensive benefits package that includes medical, dental, vision, life and disability insurance plans, YMCA membership, flexible spending accounts (FSA), paid time off (PTO), and 401(k) participation. Additionally, employees enjoy chef-inspired meals in the staff dining room and a supportive work environment.

The Social Events Manager is responsible for managing a diverse portfolio of events, ensuring that every detail is meticulously planned and executed flawlessly. This requires close collaboration with members, guests, vendors, and the culinary team to create seamless and memorable experiences. The manager will supervise banquet staff, coordinate event logistics, direct setup and breakdown, and maintain transparent communication throughout the event lifecycle. Key responsibilities include scheduling and overseeing private rooms, conducting client meetings, managing guarantees and event order details, assisting with billing, and ensuring compliance with department policies.

Candidates must have a Bachelor’s degree in Hospitality Management, Event Planning, or a related field, and at least five years of experience managing banquet operations. The ideal candidate will thrive in high-pressure and dynamic environments, demonstrating calm, confident decision-making and strong problem-solving skills. Exceptional organizational, communication, and interpersonal abilities are essential, as is the ability to foster teamwork and lead with professionalism. Proficiency in software such as Word, Excel, and Adobe Acrobat is also required. Knowledge of menu planning, wine, room layouts, and business and dining etiquette will greatly benefit the candidate in delivering superior service.

The Social Events Manager at River Crest Country Club will be instrumental in maintaining the club’s distinguished reputation through outstanding event coordination and exemplary hospitality. This role demands a balance of meticulous attention to detail, the ability to multitask in a fast-paced setting, and a passion for delivering exceptional member and guest experiences. Offering a vibrant work environment and rewarding career opportunities, River Crest invites qualified professionals to join their dedicated team and contribute to the club’s ongoing legacy of excellence.

Job Requirements

Bachelor's degree in hospitality management, event planning or related field
Minimum 5 years' experience in banquet operations management
Must work well in stressful high-pressure situations with calm and confident decision making
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Be able and willing to meet the demands of a fast-paced environment with constantly shifting priorities
Must demonstrate a high level of organizational, verbal and written skills
Must demonstrate a high level of interpersonal skills
Attention to detail and mental concentration are necessary for accurately performing tasks and tolerating frequent interruptions
Must present a neat and clean personal appearance
Must have timely, reliable attendance
Must have a professional, courteous and respectful attitude toward members, guests, vendors, co-workers and supervisors
Proficient in basic computer programs including Word and Excel, Adobe Acrobat
Knowledge of menu planning, wine, and room layouts
Knowledge of and ability to demonstrate proper business and dining etiquette
Must lead and direct catering and banquet staff with professionalism

Job Qualifications

Bachelor's degree in hospitality management, event planning or related field
Minimum 5 years' experience in banquet operations management
Proficient in basic computer programs including Word and Excel, Adobe Acrobat
Knowledge of menu planning, wine, and room layouts
Knowledge of and ability to demonstrate proper business and dining etiquette
Ability to lead and direct catering and banquet staff with professionalism
Excellent organizational, verbal and written communication skills
Strong interpersonal skills fostering collaborative team culture

Job Duties

Supports Director of Catering and Events by overseeing the accurate adherence to department policies and procedures
Set the example of professionalism for the department and demonstrate exceptional interpersonal skills
Mentor Catering Coordinator to help gain experience
Maintain oversight and management of private room scheduling in NorthStar for groups of all sizes including social events, weddings, bridal/groom suite, breakfasts, lunches and dinners, baby shower, bridal luncheon, non-profit events, breakfasts, lunches and dinners
Assists with Golf Tournaments events
Directs Banquet staff to ensure all setup of events are correct
Meet with event hosts to conduct tours, planning meetings, tastings, and greet at start of large events
Verify all function set-ups for the day and following day by doing walk-throughs and communicating with banquet staff
Receive guarantees of guest counts and communicate daily changes to staff
Finalize event order details including diagrams, menus, timelines and setup needs
Facilitate production and distribution of daily banquet changes and guarantees
Help members and guests with entertainment, décor, audio-visual, floral and any other requirements integral to events being planned
Maintain regular and timely phone and email correspondence and follow up with inquiries quickly
Assist with event billing to ensure prompt processing and payment after the event
Work with Executive Chef and Culinary Team to create custom menus for events as requested by party host
Provide regular, detailed updates and maintain transparent communication throughout the event lifecycle
Review all materials multiple times for accuracy-from invitation wording to seating charts to signage
Maintain composure and professionalism under pressure, turning challenges into opportunities for exceptional service
Cultivate strong and genuine relationships with vendors and department heads/managers through clear communication and mutual respect
Serve as the primary liaison between event planning and other departments, facilitating open communication and alignment
Coordinate all banquet related food and beverage requirements with the appropriate departments
Participate in daily line-ups for staff to ensure proper communication for each event
Attend and Conduct weekly BEO meetings
Interacts with members and guests to acquire feedback on food and service quality
Manages timing of events to follow timelines outlined by BEO