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Dave & Buster's logo

Social Bay Concierge

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $7.25 - $13.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedule
Employee Discounts

Job Description

Dave & Buster's is a premier entertainment and dining venue that stands out by offering guests a unique combination of great food, exhilarating games, and a lively atmosphere that caters to all ages. As a leader in the entertainment and hospitality industry, Dave & Buster's is known for creating unforgettable experiences that bring people together to have fun and celebrate life's moments. The company prides itself on its dynamic work environment where no two days are the same, making it an exciting place to build a career, especially for those who thrive in fast-paced, guest-focused settings. With locations across the... Show More

Job Requirements

  • Must be at least 18 years of age
  • Ability to work days, nights and/or weekends as required
  • Ability to work in a noisy, fast paced environment
  • Ability to read and write handwritten notes
  • Must be able to lift and carry up to 30 pounds
  • Must be able to stand or walk for 100% of shift
  • Ability to reach, bend and stoop frequently
  • Must adhere to dress code and appearance standards

Job Qualifications

  • High school diploma or equivalent
  • Experience in customer service or hospitality preferred
  • Excellent communication and interpersonal skills
  • Knowledge of social and interactive games is an asset
  • Ability to work in a fast-paced environment
  • Ability to read and communicate in English
  • Ability to work flexible schedules including days, nights and weekends
  • Ability to work as part of a team
  • Basic technical troubleshooting skills

Job Duties

  • Deliver an unparalleled guest experience through food, drinks and games
  • Keep immediate supervisor informed of all significant problems or unusual matters
  • Welcome and engage all guests by providing exceptional service
  • Create an environment of high engagement and fun for guests
  • Guide groups of guests through collaborative activities and games
  • Provide tips and tricks to guests to enhance their experience
  • Support guests with service and basic technical questions
  • Partner with service team to ensure prompt beverage and food service
  • Complete set-up and break down of social bays
  • Reset and clean bays to approved standards
  • Adhere to company sanitation and alcohol awareness procedures
  • Assess guest demeanor and report concerns to management
  • Assist other team members as needed
  • Maintain a cooperative and harmonious working environment
  • Effectively communicate to generate enthusiasm about the D&B experience
  • Comply with dress code and professional appearance standards

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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