Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $7.25 - $13.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedule
Employee Discounts
Job Description
Dave & Buster's is a premier entertainment and dining venue that stands out by offering guests a unique combination of great food, exhilarating games, and a lively atmosphere that caters to all ages. As a leader in the entertainment and hospitality industry, Dave & Buster's is known for creating unforgettable experiences that bring people together to have fun and celebrate life's moments. The company prides itself on its dynamic work environment where no two days are the same, making it an exciting place to build a career, especially for those who thrive in fast-paced, guest-focused settings. With locations across the country, Dave & Buster's provides opportunities that accommodate flexible schedules, perfect for students or individuals balancing multiple jobs.
The Social Bay Concierge role at Dave & Buster's is vital in delivering outstanding guest experiences specifically in the interactive Social Bays, which are designed for group fun through a variety of fast-paced games. This position calls for an enthusiastic individual who can serve as a guide and expert in helping guests select games that cater to their group’s preferences. As a Social Bay Concierge, you will be at the forefront of interaction, welcoming guests, sharing expert tips, and ensuring everyone has the best possible time engaging in friendly competition and social gaming. Your role is not only about facilitating fun but also about providing top-notch customer service by collaborating with other team members to meet guest needs, from food and beverage service to resolving any technical issues that arise.
The role demands a proactive and friendly approach, excellent communication skills, and a thorough understanding of the games available. Moreover, you will be responsible for maintaining cleanliness and proper setup and breakdown of the Social Bay areas, adhering strictly to sanitation and safety policies including alcohol service guidelines. This ensures every guest enjoys a safe and enjoyable environment. Emphasizing teamwork and a positive working atmosphere, Dave & Buster's supports its employees with competitive wages ranging from $7.25 to $13.25 per hour and an appealing benefits package that includes medical, dental, vision coverage, 401K, and exclusive perks like free games.
Working as part of Dave & Buster's means joining a company that values diversity, equal opportunity, and compliance with all employment laws, including the use of E-Verify where required. If you enjoy engaging with people, thrive in social and energetic environments, and want a fun job that offers growth and flexibility, the Social Bay Concierge position at Dave & Buster's is an excellent opportunity to embark on an exciting career path.
The Social Bay Concierge role at Dave & Buster's is vital in delivering outstanding guest experiences specifically in the interactive Social Bays, which are designed for group fun through a variety of fast-paced games. This position calls for an enthusiastic individual who can serve as a guide and expert in helping guests select games that cater to their group’s preferences. As a Social Bay Concierge, you will be at the forefront of interaction, welcoming guests, sharing expert tips, and ensuring everyone has the best possible time engaging in friendly competition and social gaming. Your role is not only about facilitating fun but also about providing top-notch customer service by collaborating with other team members to meet guest needs, from food and beverage service to resolving any technical issues that arise.
The role demands a proactive and friendly approach, excellent communication skills, and a thorough understanding of the games available. Moreover, you will be responsible for maintaining cleanliness and proper setup and breakdown of the Social Bay areas, adhering strictly to sanitation and safety policies including alcohol service guidelines. This ensures every guest enjoys a safe and enjoyable environment. Emphasizing teamwork and a positive working atmosphere, Dave & Buster's supports its employees with competitive wages ranging from $7.25 to $13.25 per hour and an appealing benefits package that includes medical, dental, vision coverage, 401K, and exclusive perks like free games.
Working as part of Dave & Buster's means joining a company that values diversity, equal opportunity, and compliance with all employment laws, including the use of E-Verify where required. If you enjoy engaging with people, thrive in social and energetic environments, and want a fun job that offers growth and flexibility, the Social Bay Concierge position at Dave & Buster's is an excellent opportunity to embark on an exciting career path.
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights and/or weekends as required
- Ability to work in a noisy, fast paced environment
- Ability to read and write handwritten notes
- Must be able to lift and carry up to 30 pounds
- Must be able to stand or walk for 100% of shift
- Ability to reach, bend and stoop frequently
- Must adhere to dress code and appearance standards
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Knowledge of social and interactive games is an asset
- Ability to work in a fast-paced environment
- Ability to read and communicate in English
- Ability to work flexible schedules including days, nights and weekends
- Ability to work as part of a team
- Basic technical troubleshooting skills
Job Duties
- Deliver an unparalleled guest experience through food, drinks and games
- Keep immediate supervisor informed of all significant problems or unusual matters
- Welcome and engage all guests by providing exceptional service
- Create an environment of high engagement and fun for guests
- Guide groups of guests through collaborative activities and games
- Provide tips and tricks to guests to enhance their experience
- Support guests with service and basic technical questions
- Partner with service team to ensure prompt beverage and food service
- Complete set-up and break down of social bays
- Reset and clean bays to approved standards
- Adhere to company sanitation and alcohol awareness procedures
- Assess guest demeanor and report concerns to management
- Assist other team members as needed
- Maintain a cooperative and harmonious working environment
- Effectively communicate to generate enthusiasm about the D&B experience
- Comply with dress code and professional appearance standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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