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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $10.45 - $12.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
Paid Time Off
Job Description
Dave & Buster's is a unique entertainment and dining establishment renowned for combining a lively atmosphere with outstanding food and a variety of interactive games. As a leader in the entertainment restaurant industry, Dave & Buster's offers a vibrant environment where friends, families, and groups gather to celebrate fun and create memorable experiences. The company provides flexible schedules suitable for accommodating school or other job commitments, making it an ideal workplace for individuals seeking dynamic part-time or full-time employment. Additionally, Dave & Buster's prides itself on its exceptional team culture where coworkers collaborate to deliver unparalleled service and excitement. Employees... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to read and communicate effectively in English
- Ability to work days, nights and/or weekends as required
- Ability to stand or walk 100% of the shift
- Ability to lift and carry up to 30 pounds
- Ability to work in noisy, fast-paced environment with distracting conditions
- Must adhere to the company's dress code and present a neat, clean and professional appearance
- Ability to reach, bend and stoop frequently
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or hospitality preferred
- Strong communication skills
- Ability to work in a fast-paced environment
- Knowledge of interactive games is a plus
- Ability to engage guests and provide outstanding service
- Team player with a positive attitude
- Ability to multi-task and prioritize responsibilities
- Basic technical troubleshooting skills
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Take prompt corrective action where necessary or suggest alternative courses of action
- Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
- Create an environment of high engagement and fun for guests
- Guide groups of guests through collaborative activities and games
- Be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
- Understand guest's needs to determine which game(s) is best for the group
- Support guests with any service and basic technical questions
- Alert the amusement team when something beyond basic technical assistance is required
- Partner with the service team to ensure guests receive prompt and attentive beverage and food service
- Complete any required side work to support the set-up and break down of the social bays
- Reset and clean bays to approved standards after use to prepare for next guests
- Adhere to company's sanitation procedures
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Assist other team members as needed or as business dictates
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate
- Be skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster's experience
- Be able to read and communicate in English
- Dress in proper dress code requirements, looking neat, clean and professional at all times
- Must be at least 18 years of age
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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