Social Bay Concierge

Dave & Buster's is a unique entertainment and dining establishment renowned for combining a lively atmosphere with outstanding food and a variety of interactive games. As a leader in the entertainment restaurant industry, Dave & Buster's offers a vibrant environment where friends, families, and groups gather to celebrate fun and create memorable experiences. The company provides flexible schedules suitable for accommodating school or other job commitments, making it an ideal workplace for individuals seeking dynamic part-time or full-time employment. Additionally, Dave & Buster's prides itself on its exceptional team culture where coworkers collaborate to deliver unparalleled service and excitement. Employees benefit from an attractive package of perks including medical, dental, and vision insurance, 401K savings plans, free games, and more, enriching the overall work experience.

The Social Bay Concierge at Dave & Buster's takes on a crucial role in enhancing guest interactions during their visits to the Social Bays, which are designed for fast-paced, interactive gaming fun. This position is focused on delivering exceptional, upbeat customer service by guiding groups in their game selections tailored to the interests and needs of the guests. The Concierge acts as a knowledgeable mentor on game types, sharing tips and techniques to maximize enjoyment and competition. This role demands energetic engagement, clear communication, and the ability to adapt to different guest preferences swiftly. In addition to supervising game play, the Social Bay Concierge collaborates closely with the Service Team to ensure food and beverages are promptly served, maintains cleanliness and setup of the Social Bays, and upholds company policies related to sanitation, alcohol service, and guest safety. The position requires a person who is approachable, proactive in solving guest issues, and skilled at maintaining a lively yet respectful gaming environment.

Work schedules are flexible, with expectations to work days, nights, and weekends in a fast-paced and sometimes noisy setting. Physical demands include standing for extended periods, moving throughout the facility, and occasionally lifting up to 30 pounds. The role is designed for individuals at least 18 years old who can read and communicate effectively in English and who adhere to the company’s dress code, presenting a neat and professional appearance. Compensation ranges between $10.45 and $12.00 per hour with opportunities for personal growth within a company known for prioritizing employee welfare and inclusivity. Dave & Buster's is an equal opportunity employer that complies with all federal, state, and local non-discrimination laws and participates in E-Verify where required by law. This position offers an exciting chance to be the face of fun in a thrilling hospitality and entertainment environment where no two days are ever the same.