Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Job Description
Dave & Buster's is a dynamic entertainment company that melds dining, arcade gaming, and sports bar experiences into one unique venue. Known for its vibrant and welcoming atmosphere, Dave & Buster's aims to be a premier destination for guests looking to enjoy a great meal, exciting games, and lively sports events all in one place. With locations across the country, the company is committed to delivering memorable moments by providing excellent customer service within its colorful and energetic social bay settings. The brand's blend of fun and food makes it stand out as a family-friendly yet adult-appealing environment, offering a mix of casual dining and arcade entertainment designed to satisfy a broad range of guests, from families to young professionals and groups of friends.
The Social Bay Concierge role at Dave & Buster's is a key position responsible for enhancing the guest experience through personalized service in the social bay areas. This role requires a warm, guest-focused individual who thrives in the hustle and bustle of a fast-paced, entertaining environment. As a Social Bay Concierge, you will greet guests enthusiastically, guide them through a curated selection of arcade games and social activities, and ensure their visit is seamless from start to finish. You will operate POS systems efficiently, handle financial transactions accurately, and maintain a clean, organized social bay area. This role also involves adhering to safety, sanitation, and alcohol service guidelines, contributing to a fun, safe environment. The position may require working varied shifts, including days, nights, and weekends, reflecting the business's dynamic nature.
The ideal candidate for this role possesses strong communication skills, a talent for engaging guests, and the ability to manage multiple tasks efficiently. You will work closely with team members to create an enjoyable and inviting atmosphere while supporting sales through promotional activities. This is an excellent opportunity for someone who loves entertainment, enjoys interacting with diverse guests, and wants to be part of a company that values teamwork and guest satisfaction. In return, Dave & Buster's offers a competitive benefits package including medical, dental, vision insurance, 401K retirement plans, and even free games, emphasizing the company's commitment to employee welfare and a rewarding work environment.
The Social Bay Concierge role at Dave & Buster's is a key position responsible for enhancing the guest experience through personalized service in the social bay areas. This role requires a warm, guest-focused individual who thrives in the hustle and bustle of a fast-paced, entertaining environment. As a Social Bay Concierge, you will greet guests enthusiastically, guide them through a curated selection of arcade games and social activities, and ensure their visit is seamless from start to finish. You will operate POS systems efficiently, handle financial transactions accurately, and maintain a clean, organized social bay area. This role also involves adhering to safety, sanitation, and alcohol service guidelines, contributing to a fun, safe environment. The position may require working varied shifts, including days, nights, and weekends, reflecting the business's dynamic nature.
The ideal candidate for this role possesses strong communication skills, a talent for engaging guests, and the ability to manage multiple tasks efficiently. You will work closely with team members to create an enjoyable and inviting atmosphere while supporting sales through promotional activities. This is an excellent opportunity for someone who loves entertainment, enjoys interacting with diverse guests, and wants to be part of a company that values teamwork and guest satisfaction. In return, Dave & Buster's offers a competitive benefits package including medical, dental, vision insurance, 401K retirement plans, and even free games, emphasizing the company's commitment to employee welfare and a rewarding work environment.
Job Requirements
- must be at least 18 years of age
- ability to read and write notes
- ability to lift and carry up to 30 pounds
- ability to work days, nights, and/or weekends as business necessitates
- ability to stand or walk for 100% of the shift
- ability to operate in a noisy, fast-paced environment with potential distractions
Job Qualifications
- a talent for engaging with guests and generating excitement about the dave & buster's experience
- proficiency in operating pos systems, handling cash and credit card transactions accurately, and reconciling financials at shift end
- ability to read and communicate effectively in english
- must be at least 18 years of age
Job Duties
- deliver an unparalleled guest experience by seamlessly integrating our food, drinks, and games in an environment designed for ultimate enjoyment
- keep your immediate supervisor well-informed of any significant issues or unusual occurrences
- proactively address concerns or propose alternative solutions when necessary
- cultivate a warm and entertaining atmosphere for both guests and team members
- adhere strictly to company sanitation protocols
- manage personal cash bank, ensuring all financial transactions are precise by correctly using credit card machines, providing accurate change, and maintaining sufficient cash and coin
- follow all alcohol awareness procedures, including preventing intoxication and handling intoxicated guests responsibly
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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