Snax and Stix - Assistant Food and Beverage Manager
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $51,900.00 - $69,800.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible schedule
Job Description
Valley View Casino & Hotel, proudly owned and operated by the San Pasqual Band of Mission Indians, stands as a premier entertainment and hospitality destination in San Diego County. Celebrated as one of San Diego’s Best Places to Work by the San Diego Business Journal, Valley View Casino & Hotel provides an exciting and dynamic workplace environment where fun and career growth go hand in hand. Deeply rooted in the Valley Center community, the establishment embodies rich local traditions and a strong commitment to good neighbor values, blending a proud heritage with a passion for enterprise and opportunity. The resort offers a full spectrum of amenities including luxurious hotel accommodations, a diverse selection of dining options, vibrant gaming floor, and various entertainment offerings to create an exceptional guest experience.
The Assistant Food & Beverage Manager role at Valley View Casino & Hotel is critical in supporting and supervising front-of-house operations within assigned Food & Beverage outlets. This position plays a pivotal role in upholding the high standards of guest service and operational excellence the property is known for. The Assistant Food & Beverage Manager will lead by example, overseeing daily functions and guiding team members to deliver personalized, courteous service that fosters guest satisfaction and loyalty. Responsible for managing staffing, maintaining cleanliness and compliance with health and safety regulations, maximizing cost-effectiveness, and adhering to all relevant laws including alcohol licensing and gaming guidelines, this role requires a seasoned professional capable of working independently with minimal supervision and exercising sound judgment.
Valley View Casino & Hotel values its employees as the foundation of its success, offering a supportive workplace culture that emphasizes growth, training, and advancement opportunities. Team members enjoy excellent benefits that support their well-being and long-term goals, including healthcare coverage, paid time off, and programs aimed at personal and professional development. The casino environment is fast-paced and demands flexibility, as operations run 24/7, requiring the Assistant Food & Beverage Manager to work a flexible schedule including nights, weekends, and holidays. This position also requires the successful applicant to apply for and maintain a Gaming License from the Tribal Gaming Agency and pass all required skill assessments and screenings.
Overall, the Assistant Food & Beverage Manager opportunity at Valley View Casino & Hotel is perfect for a driven hospitality professional with strong leadership skills, a passion for exceptional guest service, and a deep understanding of food and beverage operations in a high-volume setting. This role offers a chance to be part of a thriving team where professional expertise and dedication are valued, and where you can make a meaningful impact while advancing your career in a vibrant resort and casino environment. Those seeking to work within a supportive, inclusive community-oriented company that values tradition and excellence will find a rewarding career path here.
The Assistant Food & Beverage Manager role at Valley View Casino & Hotel is critical in supporting and supervising front-of-house operations within assigned Food & Beverage outlets. This position plays a pivotal role in upholding the high standards of guest service and operational excellence the property is known for. The Assistant Food & Beverage Manager will lead by example, overseeing daily functions and guiding team members to deliver personalized, courteous service that fosters guest satisfaction and loyalty. Responsible for managing staffing, maintaining cleanliness and compliance with health and safety regulations, maximizing cost-effectiveness, and adhering to all relevant laws including alcohol licensing and gaming guidelines, this role requires a seasoned professional capable of working independently with minimal supervision and exercising sound judgment.
Valley View Casino & Hotel values its employees as the foundation of its success, offering a supportive workplace culture that emphasizes growth, training, and advancement opportunities. Team members enjoy excellent benefits that support their well-being and long-term goals, including healthcare coverage, paid time off, and programs aimed at personal and professional development. The casino environment is fast-paced and demands flexibility, as operations run 24/7, requiring the Assistant Food & Beverage Manager to work a flexible schedule including nights, weekends, and holidays. This position also requires the successful applicant to apply for and maintain a Gaming License from the Tribal Gaming Agency and pass all required skill assessments and screenings.
Overall, the Assistant Food & Beverage Manager opportunity at Valley View Casino & Hotel is perfect for a driven hospitality professional with strong leadership skills, a passion for exceptional guest service, and a deep understanding of food and beverage operations in a high-volume setting. This role offers a chance to be part of a thriving team where professional expertise and dedication are valued, and where you can make a meaningful impact while advancing your career in a vibrant resort and casino environment. Those seeking to work within a supportive, inclusive community-oriented company that values tradition and excellence will find a rewarding career path here.
Job Requirements
- High school diploma or GED equivalent
- Two years of restaurant/beverage management experience or equivalent
- One year of leadership experience including mentoring, training, and coaching or completion of six months in the job coach program
- Strong proficiency in Microsoft Office software
- Ability to communicate effectively in English both written and oral
- Ability to work flexible schedule including shifts, weekends, and holidays
- Ability to stand for long periods
- Ability to maintain camaraderie in Food & Beverage operations
- Ability to multitask and reprioritize
- Demonstrated confidentiality and safeguarding of information
- Strong organizational and analytical skills
- Leadership ability with clear communication
- Ability to write reports and correspondence
- Ability to read and interpret safety and policy documents
- Ability to apply common sense to instructions
- Ability to analyze problems and collect data
- Ability to work with mathematical concepts
- Must apply for and maintain Gaming License
- Must pass skill testing and drug screening
- Knowledge of Human Resources policies
- Ability to maintain consistent attendance
Job Qualifications
- High school diploma or GED equivalent and two years of restaurant/beverage management experience or equivalent combination of education and experience
- One year of progressive leadership experience including mentoring, training, and coaching
- Strong proficiency in Microsoft Office software
- Effective communication skills in English both written and oral
- Ability to work flexible schedule including all shifts, weekends, and holidays
- Ability to stand on hard surfaces for long periods
- Ability to maintain and advance camaraderie within Food & Beverage operations
- Ability to multitask and reprioritize daily
- Demonstrated confidentiality and safeguarding of team member information
- Strong organizational and analytical skills
- Leadership skills to provide clear direction and positive work environment
- Ability to write routine reports and correspondence
- Ability to interpret safety rules, instructions, and policies
- Ability to apply common sense to instructions and policies
- Ability to analyze problems, collect data, and draw valid conclusions
- Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions
- Knowledge of Human Resources policies sufficient for supervising direct reports
- Must apply for, obtain and maintain Gaming License
- Ability to successfully pass skill testing and drug screening
Job Duties
- Support and uphold Valley View Casino & Hotel's Standards of Excellence, mission and vision statements
- Maintain positive guest relations and resolve guest complaints
- Greet guests courteously using personalized service
- Monitor and engage staff for outstanding guest interactions
- Ensure front of house Food & Beverage operations align with strategic plans
- Promote outstanding guest relations and service
- Maintain cleanliness and health code compliance of assigned areas
- Resolve guest complaints and special requests timely
- Maximize cost effectiveness within assigned area by adhering to budgets and labor benchmarks
- Ensure beverage standards comply with alcohol license requirements
- Maintain accurate tip reporting and tracking daily
- Mentor team members
- Collaborate with management on Food & Beverage operations and guest service improvements
- Conduct daily team member huddles
- Enforce safety rules within span of control
- Maintain knowledge of company facilities and special events
- Attend special events, meetings, and training sessions
- Perform additional duties as assigned
- Conduct all responsibilities professionally and ethically
- Maintain consistent, regular attendance
- Adhere to department performance standards and policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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