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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Job Description
Hy-Vee is a well-established supermarket chain known for providing exceptional customer service and a wide array of quality products in a clean and friendly environment. Founded in 1930, Hy-Vee has grown into a highly respected grocery retailer committed to creating a welcoming atmosphere for both customers and employees alike. The company places a strong emphasis on teamwork, growth mindset, customer focus, and professionalism, which are core competencies that drive its continued success. Hy-Vee is dedicated to fostering a workplace where employees are valued as key contributors, ensuring a supportive culture that offers both personal and professional growth opportunities. This hospitality-driven... Show More
Job Requirements
- Less than high school or equivalent experience
- six months or less of similar or related work experience
- ability to carry out detailed but uninvolved written or verbal instructions
- physical ability to perform medium work, including lifting up to 50 pounds occasionally
- visual acuity for clarity of vision at a distance of more than 20 inches and less than 20 feet
- ability to perform physical activities such as climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- availability to work night and weekend shifts
- ability to follow company policies and maintain professional appearance
- successful completion of a pre-employment drug screen
Job Qualifications
- Less than high school or equivalent experience
- six months or less of similar or related work experience
- ability to carry out detailed but uninvolved written or verbal instructions
- ability to do simple addition and subtraction
- ability to understand and follow verbal or demonstrated instructions
- possess strong customer service abilities
- teamwork skills
- attention to cleanliness and safety guidelines
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food in a safe manner and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list
- Anticipates product needs for the department on a daily basis
- Prepares and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment, makes change, etc., where applicable
- Removes trash in a timely manner
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Washes dishes as necessary
- Orders product and supplies as necessary
- Prices products for customers as necessary
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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