Smokey Row Barista

West Des Moines, IA, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Night Shifts

Job Description

Hy-Vee is a well-established supermarket chain known for providing exceptional customer service and a wide array of quality products in a clean and friendly environment. Founded in 1930, Hy-Vee has grown into a highly respected grocery retailer committed to creating a welcoming atmosphere for both customers and employees alike. The company places a strong emphasis on teamwork, growth mindset, customer focus, and professionalism, which are core competencies that drive its continued success. Hy-Vee is dedicated to fostering a workplace where employees are valued as key contributors, ensuring a supportive culture that offers both personal and professional growth opportunities. This hospitality-driven approach sets Hy-Vee apart, encouraging a helpful smile in every aisle and genuinely warm interactions with shoppers.

The Barista position is part of Hy-Vee's Coffee Shop department and offers a non-exempt employment status. The role is perfect for individuals who thrive in customer service and enjoy working in a dynamic, fast-paced environment. As a Barista, you will be entrusted with a variety of responsibilities aimed at delivering an outstanding customer experience. Your work will include preparing and replenishing food products, maintaining the coffee shop area for cleanliness and safety, and ensuring that all food handling complies with hygiene standards. Night and weekend shifts are required, demanding flexibility and a dependable attitude. This position involves direct interaction with customers where friendly, efficient service is paramount. You will also work collaboratively with your co-workers to maintain smooth operations and a positive work environment.

With minimal initial experience requirements, this role welcomes those with less than a high school diploma or equivalent and up to six months of related work experience. The job demands physical stamina as it requires medium-level physical activities like lifting, standing, and repetitive motions. Problem-solving skills and attention to detail will help you successfully manage tasks like reviewing production lists, checking invoices, and keeping enough supplies on hand. The environment is busy and can be noisy with exposure to equipment and cleaning materials, so safety awareness is important. If you are enthusiastic about providing excellent customer service in a team-oriented setting and have the ability to operate various coffee shop equipment, this Barista position at Hy-Vee is an excellent opportunity to grow your career in the food service industry.

Job Requirements

Less than high school or equivalent experience
six months or less of similar or related work experience
ability to carry out detailed but uninvolved written or verbal instructions
physical ability to perform medium work, including lifting up to 50 pounds occasionally
visual acuity for clarity of vision at a distance of more than 20 inches and less than 20 feet
ability to perform physical activities such as climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
availability to work night and weekend shifts
ability to follow company policies and maintain professional appearance
successful completion of a pre-employment drug screen

Job Qualifications

Less than high school or equivalent experience
six months or less of similar or related work experience
ability to carry out detailed but uninvolved written or verbal instructions
ability to do simple addition and subtraction
ability to understand and follow verbal or demonstrated instructions
possess strong customer service abilities
teamwork skills
attention to cleanliness and safety guidelines

Job Duties

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
Makes an effort to learn customers' names and to address them by name whenever possible
Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
Takes customer orders at the counter
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Handles food in a safe manner and ensures the work area is always clean and neat
Reviews the status and appearance of the food for freshness
Ensures that an adequate food supply is ready and on hand and develops or follows a production list
Anticipates product needs for the department on a daily basis
Prepares and replenishes product as necessary
Checks in product, puts product away, and may review invoices
Runs the department registers and receives payment, makes change, etc., where applicable
Removes trash in a timely manner
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Washes dishes as necessary
Orders product and supplies as necessary
Prices products for customers as necessary
Assists in other areas of store as needed
Performs other job related duties and special projects as required