Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.25 - $18.50
Work Schedule
Weekend Shifts
Benefits
Career advancement opportunities
fun work environment
medical benefits
Company Paid Time Off
premium pay for worked holidays
401K Program
Online learning system
associate recognition programs
merchandise and dining discounts
Job Description
Paradies Lagardere is a recognized and award-winning Airport Concessionaire known for its innovation and commitment to providing exceptional retail and dining experiences within airport environments. Established as a leading player in the industry, Paradies Lagardere operates diverse and inclusive venues that cater to travelers worldwide. The company's portfolio includes well-known brands and concepts that have consistently attracted repeat customers due to their elevated customer service and quality offerings. With a focus on both part-time and full-time opportunities, Paradies Lagardere encourages career growth and personal development within a supportive work environment. Employees benefit from a culture that values fun, recognition, and advancement, making it an ideal place for individuals passionate about retail and dining in high-traffic, dynamic settings.
We are currently seeking dedicated individuals to join our team at Vino Volo, a Paradies Lagardere company, renowned for combining quality wine and food experiences with an exceptional customer journey. In this role, you will have the opportunity to connect with customers in a meaningful way, contributing positively to both your community and the environment. As airport travel rebounds in this post-COVID-19 era, maintaining the highest standards of health and safety remains a priority to ensure our guests feel comfortable and secure while enjoying their time at our locations. The position requires weekend availability and offers a rewarding experience where every employee plays a crucial role in delivering outstanding service.
As part of your responsibilities, you will warmly greet and acknowledge guests promptly, engage them in a friendly and professional manner, and efficiently handle transactions while adhering to established payment procedures. Collaborating closely with team members and management, you will help ensure each guest's visit meets or exceeds their expectations. Additional duties include maintaining well-stocked market displays according to set standards, building guest loyalty through consistent excellence in customer service, and ensuring a clean and organized work environment. You will also support other operational areas when needed, including answering phones, stock management, cleanup, and documentation. Your role will play an integral part in sustaining an inviting and safe atmosphere for travelers passing through our venues.
We are currently seeking dedicated individuals to join our team at Vino Volo, a Paradies Lagardere company, renowned for combining quality wine and food experiences with an exceptional customer journey. In this role, you will have the opportunity to connect with customers in a meaningful way, contributing positively to both your community and the environment. As airport travel rebounds in this post-COVID-19 era, maintaining the highest standards of health and safety remains a priority to ensure our guests feel comfortable and secure while enjoying their time at our locations. The position requires weekend availability and offers a rewarding experience where every employee plays a crucial role in delivering outstanding service.
As part of your responsibilities, you will warmly greet and acknowledge guests promptly, engage them in a friendly and professional manner, and efficiently handle transactions while adhering to established payment procedures. Collaborating closely with team members and management, you will help ensure each guest's visit meets or exceeds their expectations. Additional duties include maintaining well-stocked market displays according to set standards, building guest loyalty through consistent excellence in customer service, and ensuring a clean and organized work environment. You will also support other operational areas when needed, including answering phones, stock management, cleanup, and documentation. Your role will play an integral part in sustaining an inviting and safe atmosphere for travelers passing through our venues.
Job Requirements
- Must be available on weekends
- ability to work in a fast-paced environment
- excellent customer service skills
- ability to stand for extended periods
- flexible schedule including holidays
- ability to follow health and safety protocols
- prior retail or dining experience preferred
Job Qualifications
- High school diploma or equivalent
- previous retail or customer service experience preferred
- strong interpersonal and communication skills
- ability to work weekends and holidays
- team player mindset
- attention to detail
- basic math skills for handling transactions
Job Duties
- Warmly greet and acknowledge guests promptly
- engage with guests in a friendly and professional manner, answer questions, quickly serve and tender payment
- work together with employees and management to ensure the best guest experience
- stock the Market and Grab and Go area according to par levels and standards
- total bill accurately and accept payment following guidelines
- build guest loyalty through excellent customer service
- maintain a clean organized work environment
- support other Market areas such as answering phones, stock work, cleanup, and documentation
- respond appropriately to guest concerns
Job Criteria
Experience
No experience required
Job Location
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