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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Rotating Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a leading company in the hospitality industry known for its fully integrated approach to delivering exceptional services across all its properties. The company emphasizes a culture where associates are empowered to take initiative, be proactive, and contribute actively to the success of their properties through clearly defined strategies and objectives. Driftwood Hospitality Management is recognized for having the best talent in hospitality, spanning every employee, position, and hotel, ensuring outstanding client service and operational excellence. This makes it a great place for hospitality professionals who want to grow and excel in a dynamic environment.
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Job Requirements
- Minimum of 1 year of progressive sales experience
- Familiarity with hospitality industry preferred
- Proficiency with Microsoft Office and industry software
- Excellent verbal and written communication skills
- Strong negotiation and closing skills
- Ability to meet weekly prospecting goals
- Ability to conduct internet research
- Demonstrated customer relationship management abilities
- Flexibility to work varying shifts including weekends and holidays
- Ability to lift and move objects up to 10 pounds
- Commitment to company operating principles and business ethics
Job Qualifications
- Must have 1+ years of progressive sales experience
- Previous hospitality industry experience preferred
- Experience selling luxury brands and experiential services preferred
- Aggressive negotiating skills
- Creative selling abilities
- Proficient with Microsoft Office
- Knowledge of industry systems such as CI/TY and Cvent
- Strong customer development and relationship management skills
- Knowledge of menu planning and banquet operations
- Ability to manage guest room and meeting space inventories
- Knowledge of AV products and contract management
- Financial management skills including budgeting and forecasting
- Strong verbal and written communication skills
- Strong problem-solving skills
- Strong presentation and organizational skills
- Effective decision making skills
- Ability to use hotel systems and software applications
Job Duties
- Builds department top line revenue by adhering to sales strategy guidelines
- Identifies revenue opportunities based on event profiles
- Meets and exceeds individual revenue goals
- Manages customer budgets to maximize revenue
- Up-sells products and services throughout the sales process
- Builds and strengthens relationships with new and existing customers
- Conducts customer site inspections
- Targets key accounts with emphasis on proactive solicitation
- Responds to inquiries within 4 hours
- Closes business opportunities
- Forecasts group sleeping rooms and revenue
- Creates sales contracts
- Ensures high levels of customer satisfaction
- Coordinates communication with customers
- Greets customers during events and facilitates hand-off to Convention Services
- Addresses guest problems and complaints
- Demonstrates leadership in guest hospitality
- Uses hotel systems to manage customer information
- Holds self and others accountable for results
- Addresses conflict timely
- Contributes to team results
- Treats people fairly with respect
- Adheres to all standards and policies
- Uses sales resources effectively
- Discusses problems before escalation
- Actively pursues self-development
- Shares learning and best practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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