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Skylofts Butler - MGM Grand

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.50
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Free parking
Health Insurance

Job Description

MGM Resorts International is a globally recognized hospitality and entertainment company headquartered in Las Vegas, Nevada. Known for its luxury hotels, casinos, and entertainment venues, MGM Resorts offers guests unforgettable experiences through world-class service, diverse amenities, and innovative entertainment offerings. The company has established itself as a leader in the hospitality industry by combining luxury accommodations with unique shows and exceptional guest services, attracting millions of visitors annually from around the world. At the heart of its operations is a commitment to delivering high-standard, personalized guest experiences that elevate the hospitality sector. As such, MGM Resorts continually seeks passionate professionals who thrive in dynamic, guest-focused environments and who are eager to contribute to the vibrant atmosphere that defines the MGM experience.

This specific opportunity is a Butler position at the exclusive Skylofts at MGM Grand, a premium, ultra-luxury collection of lofts offering unparalleled service and privacy to elite guests. As a Butler in this prestigious setting, the individual plays a vital role in personalizing every aspect of the guest's stay, ensuring that all needs are anticipated and meticulously fulfilled. The Butler is responsible for managing in-suite dining, special guest requests, and coordinating with various hotel departments to maintain the exceptional standards unique to Skylofts. This position requires discretion, attention to detail, and the ability to provide white-glove service that goes beyond expectations.

The role involves preparing suites ahead of guest arrivals, providing impeccable food and beverage service, maintaining communication through various channels such as the talent portal and emails, and ensuring the butler pantry and equipment are kept to company standards. Candidates must be flexible with scheduling, including working weekends and holidays, to meet the demanding needs of luxury hospitality. The starting wage for this hourly role is $20.50, reflecting the premium nature of the service and the skills required.

Joining MGM Resorts as a Butler means becoming part of a team dedicated to creating once-in-a-lifetime experiences that leave lasting impressions. The work environment encourages both professional growth and personal development, supported by wellness programs, discounts, and community involvement opportunities. Those selected will be part of a prestigious team that values excellence, discretion, and guest satisfaction above all else. This position is ideal for individuals with previous relevant experience who desire to work in one of the most respected luxury hospitality settings in Las Vegas and who are committed to delivering flawless service in an exciting, fast-paced environment.

Job Requirements

  • 21+ years of age
  • Has a high school diploma GED or equivalent
  • Has preferably 1+ years of relevant experience
  • Work varied shifts including weekends and holidays required

Job Qualifications

  • High school diploma, GED or equivalent
  • Preferably 1+ years of relevant experience
  • Ability to work varied shifts including weekends and holidays
  • Strong communication skills
  • Detail-oriented with a focus on exceptional customer service

Job Duties

  • Maintain accurate property information through daily use of talent portal, email and other forms of communication
  • Prepare suite prior to guest arrival and coordinate room service set-up with special requirements guest may have
  • Provide food and beverage service to designated suites
  • coordinate orders with Room Service Manager on duty to assure proper order is given and received
  • Coordinate with Housekeeping to ensure that rooms are kept in superior condition at all times
  • Maintain butler pantry and equipment to be kept up to company standards
  • Perform other job-related duties as requested

Job Criteria

Experience

Mid Level (3-7 years)


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