Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
discounted hotel rooms
Employee Development Programs
Career growth opportunities
Corporate social responsibility activities
Job Description
Fairmont Breakers is an iconic luxury hotel located in Long Beach, renowned for its historic significance and exquisite coastal charm. Originally established in the roaring twenties, this landmark hotel has long been a symbol of elegance and sophistication, attracting world-famous celebrities and discerning travelers alike. After an extensive renovation, Fairmont Breakers has been revitalized to combine its classic grandeur with modern luxury, offering guests an unparalleled experience on California's scenic waterfront. The hotel features 185 boutique rooms and suites designed to provide comfort and style, along with impressive amenities such as a rooftop pool and terrace, an open-air lounge with... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of customer service experience, preferably in upscale food and beverage environment
- Exceptional organizational skills
- Friendly, helpful, engaging manner
- Ability to work flexible hours including weekends and holidays
- Must pass food, beverage and service knowledge quizzes and skill tests
- Advanced proficiency in reading, writing, and speaking English
Job Qualifications
- Must have minimum one year of customer service experience, preferably in upscale F&B environment
- Must have exceptional organizational qualities and skills
- Must have friendly, helpful, engaging manner
- Able to work flexible hours, weekends, and holidays
- High school diploma or equivalent
- Must pass food, beverage and service knowledge quizzes and skill tests
- Able to read, write, and speak English at advanced level to facilitate communications
Job Duties
- Consistently offer professional, friendly and engaging service
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments
- Quickly clear dirty table settings and prepare table for resetting
- Transport all dirty tableware from dining room to dishwashing area for proper cleaning
- Sweep floors between guests and service accordingly
- Clean up spills and debris off the floor during and between service
- Discard trash to appropriate location
- Maintain cleanliness and organization of workstations
- Ensure plate presentation as per standards
- Expedite food orders when necessary
- Engage and genuinely interact with guests while anticipating their needs
- Explain food and beverage items in detail to our guests
- Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests
- Act as point of contact between Front of the House and Heart of the House including Stewarding
- Support and assist Servers, Bartenders, Chefs, and Managers
- Control costs and waste
- Maintain order on pick up side of line
- Maintain cleanliness and organization of line
- Be proactive by assisting co-workers
- Serve courses correctly
- Be familiar with all menu items and aspects and services of the property
- Clear excess dishes on table to maintain clean and orderly appearance
- Exceed guest's expectations
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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