Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Hourly rate $26
discounted hotel rooms
Discounted food and beverage rates
Learning and Development Programs
Career growth opportunities
Corporate social responsibility activities
inclusive work environment
Job Description
Fairmont Breakers is a distinguished luxury hotel located in Long Beach, California, known for its rich history and iconic status as a waterfront landmark. Originally opened in the 1920s, the property has long been a sought-after destination for world-renowned celebrities and discerning travelers. After a major renovation, Fairmont Breakers has reclaimed its place as one of California's most prestigious boutique hotels, combining historic charm with modern luxury. The hotel features 185 well-appointed rooms and suites, offers breathtaking views of the Pacific Ocean from its rooftop pool and terrace, and includes an open-air rooftop lounge that invites guests to unwind in... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of customer service experience, preferably in upscale food and beverage environment
- Ability to work flexible hours, including weekends and holidays
- Ability to read, write, and speak English at advanced level
- Must pass food, beverage and service knowledge quizzes and skill tests
- Exceptional organizational skills
- Friendly and engaging manner
Job Qualifications
- Must have minimum one year of customer service experience, preferably in upscale F&B environment
- Must have exceptional organizational qualities and skills
- Must have friendly, helpful, engaging manner
- Able to work flexible hours, weekends, and holidays
- High school diploma or equivalent
- Must pass food, beverage and service knowledge quizzes and skill tests
- Able to read, write, and speak English at advanced level to facilitate communications
Job Duties
- Consistently offer professional, friendly and engaging service
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments
- Quickly clear dirty table settings and prepare table for resetting
- Transport all dirty tableware from dining room to dishwashing area for proper cleaning
- Sweep floors between guests and service accordingly
- Clean up spills and debris off the floor during and between service
- Discard trash to appropriate location
- Maintain cleanliness and organization of workstations
- Ensure plate presentation as per standards
- Expedite food orders when necessary
- Engage and genuinely interact with guests while anticipating their needs
- Explain food and beverage items in detail to our guests
- Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests
- Act as point of contact between Front of the House and Heart of the House including stewarding
- Support and assist servers, bartenders, chefs, and managers
- Control costs and waste
- Maintain order on pick up side of line
- Maintain cleanliness and organization of line
- Be proactive by assisting co-workers
- Serve courses correctly
- Be familiar with all menu items and aspects and services of the property
- Clear excess dishes on table to maintain clean and orderly appearance
- Exceed guest’s expectations
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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