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Sky High Server Assistant

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Paid holidays
Dental Insurance
Health Insurance
401(k) matching
Paid Time Off
Paid parental leave
Vision Insurance
Parental leave

Job Description

Four Seasons is a globally recognized luxury hospitality company known for delivering exceptional guest experiences through its commitment to quality, service excellence, and genuine care. Powered by its dedicated team members, Four Seasons embraces a culture that values personal growth, respect, and collaboration. With a presence around the world, Four Seasons offers guests and employees alike a welcoming environment defined by warmth, luxury, and remarkable service. The company believes that an extraordinary guest experience is born from an equally outstanding employee experience, fostering a culture where individuals feel valued, encouraged, and inspired to reach their full potential.

The Four Seasons Hotel Philadelphia stands as the city's premier Forbes Travel Guide Five-Star Hotel, offering guests a unique blend of sophisticated urban living and world-class hospitality. Located high above the city, the hotel features an exclusive spa renowned for healing treatments, a dramatic 57th-floor infinity-edge pool, and exceptional dining options including a Michelin-starred restaurant helmed by Chef Jean-Georges Vongerichten, complemented by innovative culinary creations from local talent Chef Greg Vernick. Guests are treated to a personalized service that embodies the spirit of Philadelphia's Brotherly Love, ensuring a memorable stay that reflects the brand's dedication to quality and care.

We are currently seeking a Server Assistant to join the dynamic Sky High Bar & Lounge team at Four Seasons Hotel Philadelphia. This role is integral to maintaining our reputation for impeccable service by assisting food servers in delivering a flawless dining experience. Responsibilities include clearing and resetting tables according to strictly upheld standards, ensuring cleanliness and readiness, and supporting the team to provide seamless service throughout guests' visits. The Server Assistant plays a vital role behind the scenes, contributing to the smooth operation and elevated guest satisfaction that defines Four Seasons.

Ideal candidates bring a passion for service excellence, integrity, and a strong work ethic. They must be adept at working collaboratively within a team, possess strong interpersonal skills, and demonstrate a proactive approach to their duties. This is an opportunity to grow within a prestigious brand that values its employees and offers various benefits including complimentary room stays worldwide, employee meals, uniform care, and more. As Four Seasons operates 24/7 throughout the year, flexibility in scheduling is essential, with shifts covering mornings, evenings, weekends, and holidays.

Join us at Four Seasons Hotel Philadelphia and become part of a distinguished team committed to creating lifelong impressions and delivering luxury experiences beyond expectations. Experience a workplace culture that embraces diversity, inclusivity, and equal opportunity for all. We encourage applicants from all backgrounds including minorities, women, veterans, and individuals with disabilities to apply and help us continue our tradition of excellence in service and hospitality.

Job Requirements

  • work authorization in the United States
  • ability to work flexible hours including mornings, evenings, weekends, and holidays
  • passion for providing flawless service
  • strong integrity and work ethic

Job Qualifications

  • strong customer service skills
  • strong interpersonal and team player skills
  • work authorization in the United States

Job Duties

  • assist food servers with providing an expertly served dining experience
  • clear and reset tables according to established standards
  • maintain cleanliness and readiness of serving areas
  • support team members to ensure smooth operation of dining services
  • provide attentive and courteous service to guests
  • follow health and safety guidelines consistently

Job Criteria

Experience

Entry Level (1-2 years)


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