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Site Operations Planner/Scheduler/Disptacher

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $28.00 - $62.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible scheduling

Job Description

Our stadium is a premier multi-use facility that hosts major sporting events, concerts, and large-scale conventions almost 365 days per year. With events scheduled on weekends, evenings, and holidays, our team operates in a fast-paced environment focused on exceptional service, safety, and efficiency. The stadium is known for its dynamic event calendar and commitment to delivering top-tier experiences for all attendees, making it one of the most vibrant and well-managed venues in the region.

The Planner / Scheduler / Dispatcher role is crucial for ensuring the flawless execution of all stadium and convention events. This position is responsible for coo... Show More

Job Requirements

  • Ability to sit or stand for extended periods and move throughout a large facility
  • May involve working in both office and field environments during events

Job Qualifications

  • 3+ years of experience in workforce scheduling, dispatching, or operations planning (stadium, arena, or large-scale event environment preferred)
  • Strong understanding of labor budgeting, forecasting, and cost control
  • Proficiency in scheduling software, workforce management tools, and Microsoft Excel
  • Excellent organizational, communication, and problem-solving skills
  • Ability to thrive in a fast-paced environment and make quick, data-driven decisions
  • Availability to work evenings, weekends, and holidays as needed

Job Duties

  • Develop, publish, and adjust employee schedules for all events, including nights, weekends, and holidays
  • Dispatch staff and contractors to appropriate zones and functions based on event needs
  • Track attendance and manage last-minute changes to ensure adequate coverage
  • Adjust schedule as needed based on additional customer requests and changes to operations plan
  • Allocate tasks and labor hours based on event size, location, and complexity
  • Coordinate with event managers, custodial, security, and facilities teams to align staffing with operational requirements
  • Maintain up-to-date rosters of on-call and seasonal staff
  • Prepare weekly and monthly labor forecasts based on event calendars and historical trends
  • Monitor actual versus budgeted labor and overtime costs, identifying variances and recommending corrective actions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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