Singing Server

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to providing exceptional guest experiences and fostering a diverse and inclusive workplace. Among its prestigious portfolio is Gaylord Hotels, a brand celebrated for delivering extraordinary environments, services, and programs that bring people together in unique and memorable ways. Located in Nashville, Tennessee, at 2401 Music Valley Dr, Gaylord Hotels operates as part of this world-class hospitality group, emphasizing creativity, entrepreneurship, and heartfelt service through its dedicated team members known as STARs. These STARs are the essence of the brand, embodying a passion for excellence and a commitment to providing thoughtful and genuine service to every guest. Marriott International maintains a strong stance on equal opportunity employment, valuing diversity, and ensuring access to opportunities for all, without discrimination based on disability, veteran status, or any other legally protected characteristics.

This Full-Time Non-Management Food and Beverage position at Gaylord Hotels is an exciting opportunity for individuals passionate about delivering quality service in a vibrant, dynamic environment. The role compensates a pay rate of $8.25 per hour and includes eligibility for tips, making it an appealing option for those interested in the hospitality industry. As a Food and Beverage team member, you will be responsible for serving meals and alcoholic beverages to guests and enhancing their dining experience with engaging entertainment such as singing. The role requires attention to various waiter tasks while interacting with guests.

A key part of your duties includes setting tables appropriately according to event types and service standards and responding knowledgeably to guest menu inquiries. Effective communication with the kitchen staff regarding menu questions, wait times, reheating requests, product availability, and specific dietary needs or allergies is essential. Utilization of the MICROS system to record transactions accurately at the time of order is a critical task to ensure seamless service flow.

Guest satisfaction is paramount, and following up to confirm that each dish or drink meets their expectations reflects the dedication required in this role. Maintaining cleanliness throughout your workspace, including dishware and glassware, during the entire shift is necessary to uphold health and safety standards. You will also complete closing tasks such as restocking supplies and turning off lights to prepare for the next operating day.

Working at Gaylord Hotels entails strict adherence to company policies and safety procedures, including reporting any accidents or hazardous conditions to management and completing safety training and certifications. Personal presentation and professionalism are crucial, alongside safeguarding company information and property. The role involves welcoming guests with warmth according to company standards, anticipating their needs, assisting guests with disabilities, and showing genuine appreciation for their patronage.

Effective communication skills are essential for this position, requiring clear, professional language and the ability to establish and maintain positive working relationships with colleagues. Collaboration and support within the team to achieve common goals are highly encouraged, along with constructive responses to workplace issues.

Physical demands of the role include standing, sitting, or walking for extended periods and handling objects weighing up to 25 pounds independently or heavier items with assistance. Navigating various surfaces, climbing stairs or ramps, and reaching overhead or low areas comprise daily activities, requiring agility and coordination.

Candidates ideally possess a high school diploma or equivalent GED along with at least one year of related work experience. Prior supervisory experience and additional certification are not required, making this position accessible to those looking to build their hospitality career.

Gaylord Hotels offers a unique workplace that goes beyond traditional hotel environments by fostering a culture of inclusivity, creativity, and opportunity. It is a place where you can perform your best work, fulfill your purpose, join a global team, and become your best self. This Food and Beverage role is designed for individuals who seek a meaningful and engaging role that supports professional growth while contributing to memorable guest experiences. Join Marriott International and be part of a team that values diversity, excellence, and continuous development.