Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

Silver Branch Brewing Company is a vibrant brewery located in Silver Spring, known for its dedication to producing high-quality craft beers and creating a welcoming space for beer enthusiasts and community members alike. As a locally cherished venue, Silver Branch Brewing Company prides itself on providing exceptional hospitality experiences in its taproom, where guests can enjoy a diverse selection of beers crafted with passion and expertise. The company fosters a dynamic, friendly, and fast-paced environment that blends a love for craft brewing with top-tier service. Employment at Silver Branch Brewing Company offers an exciting opportunity to work within the beer industry, surrounded by dedicated professionals eager to share their passion for beer with visitors and fans.

The server role at Silver Branch Brewing Company is pivotal in shaping the guest experience in the taproom. This position is designed for individuals who love beer and are enthusiastic about delivering warm, friendly, and hospitable service to every guest. Servers act as the primary point of contact for customers, ensuring that they feel welcomed, valued, and well-informed about the extensive beverage and food offerings available. The role demands candidates who are attentive, patient, and able to thrive in a fast-paced environment while maintaining a positive and professional demeanor. Successful servers at Silver Branch Brewing Company are team-oriented and collaborate closely with their colleagues to ensure smooth operations and the overall satisfaction of patrons.

This job is ideal for those who enjoy multitasking, anticipating guest needs, and handling high-pressure situations with poise and friendliness. Candidates must have a strong willingness to learn about beer varieties, brewing processes, and pairing suggestions to provide knowledgeable and thoughtful recommendations. Having or earning certifications related to alcohol service, such as TIPS, TAM, Servsafe, or Certified Beer Server through the Cicerone program, supports success in this role. Maintaining the highest standards of cleanliness, organization, and preparation within the taproom contributes to creating an exceptional service environment tailored to the company's commitment to excellence.

Working as a server at Silver Branch Brewing Company is a fantastic opportunity to become part of a community-focused brewery that values passion, dedication, and professionalism. The establishment encourages its team members to develop their skills, deepen their beer knowledge, and grow within a supportive and fun atmosphere. While the job necessitates physical stamina, including the ability to stand for long periods and perform lifting and cleaning tasks, it offers a rewarding experience for those passionate about beer and hospitality. This server position is perfect for individuals seeking a lively, engaging job in the craft brewing industry, where their enthusiasm and commitment can directly enhance guests' taproom experiences.

Job Requirements

  • Must have passed the Certified Beer Server Cicerone Exam, or must pass within eight weeks of hire
  • Available to work a variety of hours including weekend
  • Must be able to stand and/or walk for long periods of time
  • Must be able to lift 50 lbs
  • Must be able to bend, reach, squat to clean

Job Qualifications

  • Friendly and fun to be around with a strong work ethic
  • Capable of learning and implementing new service-based technology
  • Corporate service industry experience is a plus
  • TIPS, TAM, Servsafe, or other alcohol safety certifications are beneficial
  • Must have passed the Certified Beer Server Cicerone Exam, or must pass within eight weeks of hire
  • Available to work a variety of hours including weekend
  • Have own individual style, but maintain neat and professional appearance
  • Professional with excellent customer service skills

Job Duties

  • Deliver amazing guest experiences with strong knowledge of our offerings and a welcoming, friendly demeanor
  • Always help the Manager On Duty greet guests and ensure that all guests feel welcome from the moment they walk in the door
  • Consistently find ways to create a better service environment through cleanliness, preparation, and organization
  • Properly ID patrons to make sure they are 21 and over and carefully monitor the continued consumption and overall experience of guests visiting Silver Branch
  • Proficient in Point-of-Sale software and able to identify / troubleshoot potential issues
  • Responsible for knowing our beer, wine, cocktails and food menu selections and capable of providing recommendations based on guest input

Job Criteria

Experience

No experience required


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