Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta is a renowned hospitality company known for delivering exceptional guest experiences across its network of hotels and resorts. With a strong commitment to quality service and guest satisfaction, Sonesta focuses on maintaining high standards through its dedicated workforce and comprehensive service training programs. As an established player in the extended stay and hotel industry, Sonesta continues to expand its services, offering guests a comfortable, safe, and welcoming environment during their stay. The company fosters a culture of inclusivity and equal opportunity, ensuring that all employees are treated with respect and dignity. Sonesta is committed to providing competitive wages, extensive... Show More
Job Requirements
- High school diploma or equivalent required
- one year of previous hotel experience or retail customer service preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent English
- other languages beneficial
- professional verbal and written communication skills
- valid driver's license required
- commercial driver's license (CDL) is required
- frequently standing up, bending, climbing, kneeling, and moving about the facility
- carrying, lifting or pulling items weighing up to 100 pounds
- frequently handling objects and equipment
- required to work mornings, evening, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- one year of previous hotel experience or retail customer service preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent English
- other languages beneficial
- professional verbal and written communication skills
- valid driver's license
- commercial driver's license (CDL) required
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- respond to all guest requests for shuttle service in a prompt and courteous manner
- assist guests with luggage while boarding and off-loading vehicle
- operate vehicle in accordance with state laws
- observe all airport rules pertaining to shuttle vehicles
- explain and promote hotel facilities, outlets and services to guests and provide information regarding local attractions and activities
- perform daily inspection of vehicles
- take necessary action to correct deficiencies or unsafe conditions
- keep vehicle clean and neat at all times
- maintain vehicle mileage log
- regularly inspect and clear hotel entrance and surrounding areas of litter and debris
- promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- ensure guest special requests are fulfilled and proper delivery of guest services is delivered
- ensure compliance with federal, state and local laws regarding health and safety
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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