Shuttle Driver - HIEX

Holiday Inn Express is a globally recognized hotel brand that emphasizes providing a simple and smart travel experience to its guests. As part of the InterContinental Hotels Group (IHG), Holiday Inn Express combines the strength of a large hospitality network with localized service excellence, creating environments where guests feel valued and cared for. The hotel brand is known for delivering practical amenities, clean and comfortable accommodations, and a welcoming atmosphere that caters to both business travelers and tourists. The Downtown Des Moines location is a Sherman Associates owned and IHG franchised hotel, committed to offering exceptional service and convenience to guests in the bustling heart of the city. Sherman Associates, the property owner, holds a reputation for fostering supportive workplace environments and delivering quality service to the local community. Working at Holiday Inn Express & Suites means being part of a diverse global family, where teamwork, integrity, and innovation drive success.

The role of Shuttle Driver at the Holiday Inn Express & Suites Downtown Des Moines is a vital position that contributes to the seamless guest experience the brand is known for. This is a part-time employment opportunity, with preferred availability on both weekdays and weekends, providing flexibility for candidates seeking work-life balance. As a shuttle driver, the employee will be the first point of contact for arriving guests, greeting and assisting them warmly to make a lasting positive impression. The job involves managing baggage handling with care, driving scheduled routes within a 5-mile radius, and responding to guest requests for transportation efficiently and safely. The driver also occasionally performs valet duties by parking guest vehicles in a safe and orderly fashion.

The position requires excellent communication skills, especially in a multi-lingual environment, to ensure that guests from diverse backgrounds feel welcomed and well informed. Safety is paramount, as the shuttle driver must comply with all federal, state, and local health and safety regulations while providing a secure transportation service to guests. The role involves contributing to a positive, energetic team culture that prioritizes respect, support, and continuous improvement. Customer service is at the heart of this job, and candidates are expected to demonstrate a passion for hospitality and a willingness to go the extra mile to enhance each guest's stay. The successful applicant will be part of a workplace that promotes diversity, equity, and inclusion, encouraging individuals of all backgrounds to apply and thrive in the position.

Overall, this is an excellent opportunity for individuals seeking to join the hospitality industry or further their career in a reputed hotel brand. The shuttle driver role provides meaningful engagement with guests and a chance to contribute directly to their satisfaction and comfort during their stay. The position also offers valuable experience in hotel operations and guest relations, along with a comprehensive benefits package tailored for part-time employees. Holiday Inn Express & Suites Downtown Des Moines invites passionate, dependable, and customer-oriented individuals to apply and become an essential part of their dedicated team.