Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Comprehensive benefits package
Paid holidays
vacation
Sick Time
Medical insurance
Dental Insurance
Vision Insurance
401(k) savings plan
Professional Development
growth opportunities
$1000 sign-on bonus
$500 Employee Referral Program
Job Description
WallyPark is a leading parking and shuttle service company committed to delivering exceptional customer experiences through reliable and friendly service. Established with the motto "exceeding customer expectations, every time," WallyPark operates across 10 locations in 8 major U.S. cities, including Atlanta, Denver, Jacksonville, Los Angeles, Orlando, Philadelphia, San Diego, and Seattle. The company's success is rooted in its dedication to warm hospitality and superior customer service, ensuring a seamless travel experience for airport passengers who utilize its parking and shuttle services. WallyPark emphasizes the significance of each employee's role in maintaining its high standards, fostering a culture where customer satisfaction... Show More
Job Requirements
- H.S diploma or five years of shuttle driving experience
- Must be at least 21 years of age
- Ability to read, analyze, and interpret federal, state, and local transportation regulations
- Ability to read and speak English sufficiently
- Ability to add, subtract, divide and multiply
- Ability to write statements and reports
- Knowledge of shuttle bus operations including ADA lifts, wheelchair securement, GPS, video/audio equipment, and luggage stowage
- Customer service skills including interaction, etiquette, and handling upset customers
- Willingness to pass physical examination
- Possess appropriate licenses, endorsements, medical certifications for shuttle bus operation
- Clean driving record
- Excellent verbal communication skills
- Ability to work in a team environment
- Ability to lift up to 50 pounds
- Ability to work nights and weekends
- Must demonstrate safe and defensive driving techniques
Job Qualifications
- H.S diploma or five years of shuttle driving experience
- Must be at least 21 years of age
- Ability to read, analyze, and interpret federal, state, and local transportation regulations
- Must be able to read and speak the English language sufficiently (DOT requirement)
- Ability to add, subtract, divide and multiply
- Ability to write statements/reports
- Knowledge of shuttle bus functions, ADA lifts, wheelchair securement, GPS, video/audio camera, and luggage securement
- Customer service experience with proper greeting and etiquette
- Excellent verbal communication skills
- Ability to work in a team environment
Job Duties
- Report to work on time and in uniform
- Conduct shuttle pre-trip inspection, properly complete the pre-trip inspection form, report deficiencies, log passenger counts and accurately complete all reports/form
- Greet each customer with a smile, provide pleasant customer service, offer assistance with luggage and be available to customer for customer service-related questions and issues
- Demonstrate knowledge of the facility and airport terminals
- Cooperate with all team members to provide the best possible service
- Must be able to answer inquiries about all rates services and promotions
- Utilize etiquette and professionalism during interactions with customer and in the workplace
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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