Showroom Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Weekend Shifts
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Benefits

competitive base salary
Career growth opportunities

Job Description

TileBar is a dynamic and rapidly expanding company specializing in tiles and design products, dedicated to transforming the way clients experience interior design. With a new showroom opening in Raleigh, NC, TileBar continues to set the standard for exceptional customer service and innovative product offerings in the tile and home design industry. As a company, TileBar prides itself on blending style, functionality, and service, providing customers with top-tier materials and expert guidance to realize their design visions. The Raleigh showroom serves as a vital hub where clients can engage directly with a curated selection of products and knowledgeable staff, ensuring... Show More

Job Requirements

  • Flexibility to work retail hours including evenings, weekends, and special events
  • Ability to lift up to 25 lbs for samples and showroom maintenance
  • Occasional travel for market events, training, or showroom openings
  • 2-3 years of relevant sales support or customer service experience
  • Experience in tile, stone, textiles, furniture, building materials, or related industries preferred

Job Qualifications

  • 2-3 years of relevant sales support or customer service experience
  • Experience in tile, stone, textiles, furniture, building materials, or related industries preferred
  • Proficiency in CRM systems
  • Strong time management and multitasking skills
  • Excellent interpersonal, de-escalation, and problem-solving abilities
  • Collaborative and team-oriented with a service-first mindset

Job Duties

  • Create a warm, welcoming, and professional first impression whether in person, over the phone, or via email
  • Offer refreshments, seating, and amenities to enhance the showroom experience
  • Respond promptly to client inquiries with a solution-oriented approach
  • Assist Design Consultants with sample requests, quoting, order placement, tracking, and returns
  • Maintain accurate records of client interactions within the CRM system
  • Develop a solid understanding of TileBar's products and services to provide expert support and accurate information
  • Partner with showroom staff and internal teams to uphold brand standards and exceed client expectations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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