Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
competitive base salary
Career growth opportunities
Job Description
TileBar is a dynamic and rapidly expanding company specializing in tiles and design products, dedicated to transforming the way clients experience interior design. With a new showroom opening in Raleigh, NC, TileBar continues to set the standard for exceptional customer service and innovative product offerings in the tile and home design industry. As a company, TileBar prides itself on blending style, functionality, and service, providing customers with top-tier materials and expert guidance to realize their design visions. The Raleigh showroom serves as a vital hub where clients can engage directly with a curated selection of products and knowledgeable staff, ensuring... Show More
Job Requirements
- Flexibility to work retail hours including evenings, weekends, and special events
- Ability to lift up to 25 lbs for samples and showroom maintenance
- Occasional travel for market events, training, or showroom openings
- 2-3 years of relevant sales support or customer service experience
- Experience in tile, stone, textiles, furniture, building materials, or related industries preferred
Job Qualifications
- 2-3 years of relevant sales support or customer service experience
- Experience in tile, stone, textiles, furniture, building materials, or related industries preferred
- Proficiency in CRM systems
- Strong time management and multitasking skills
- Excellent interpersonal, de-escalation, and problem-solving abilities
- Collaborative and team-oriented with a service-first mindset
Job Duties
- Create a warm, welcoming, and professional first impression whether in person, over the phone, or via email
- Offer refreshments, seating, and amenities to enhance the showroom experience
- Respond promptly to client inquiries with a solution-oriented approach
- Assist Design Consultants with sample requests, quoting, order placement, tracking, and returns
- Maintain accurate records of client interactions within the CRM system
- Develop a solid understanding of TileBar's products and services to provide expert support and accurate information
- Partner with showroom staff and internal teams to uphold brand standards and exceed client expectations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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