Showroom Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Weekend Shifts
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Benefits

competitive base salary
Career growth opportunities
inclusive team culture
Comprehensive product training
dynamic work environment
Brand ambassador experience
Direct impact on client satisfaction

Job Description

TileBar is a dynamic and rapidly expanding company specializing in tile and design solutions. Recently opening a new showroom in Raleigh, North Carolina, TileBar is committed to redefining the way clients experience tile products and home design services. The company prides itself on offering high-quality products with a focus on innovation, customer service, and tailored design expertise. As a significant player in the home improvement and interior design industry, TileBar's culture encourages collaboration, growth, and a service-first approach. Employment at TileBar is full-time within retail hours, including evenings and weekends, ensuring a flexible and engaging working environment suited to delivering... Show More

Job Requirements

  • flexibility to work retail hours including evenings weekends and special events
  • ability to lift up to 25 lbs for samples and showroom maintenance
  • occasional travel for market events training or showroom openings

Job Qualifications

  • 2 to 3 years of relevant sales support or customer service experience
  • experience in tile stone textiles furniture building materials or related industries preferred
  • proficiency in CRM systems
  • strong time management and multitasking skills
  • excellent interpersonal de-escalation and problem-solving abilities
  • collaborative and team-oriented with a service-first mindset

Job Duties

  • create a warm welcoming and professional first impression
  • offer refreshments seating and amenities to enhance the showroom experience
  • respond promptly to client inquiries with a solution-oriented approach
  • assist design consultants with sample requests quoting order placement tracking and returns
  • maintain accurate records of client interactions within the CRM system
  • develop a solid understanding of TileBar’s products and services to provide expert support and accurate information
  • partner with showroom staff and internal teams to uphold brand standards and exceed client expectations
  • support efficient order processing timely deliveries and overall showroom operations
  • serve as a positive professional ambassador for TileBar’s values culture and commitment to exceptional service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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