Shorelight - Host/Hostess

The Sheraton San Diego Resort is a premier hospitality establishment located in downtown San Diego, boasting breathtaking views of the San Diego Bay and the vibrant city skyline. As a waterfront resort, it offers guests a luxurious and memorable stay, blending comfort, elegance, and top-tier service within its beautiful surroundings. Known for its breathtaking panoramic views and picturesque patio, it is a favored destination for both leisure and business travelers alike. The resort commits to creating a culture that centers on caring for its guests and associates, fostering an environment where employees feel valued and motivated to deliver exceptional guest experiences. The resort emphasizes a mission to be a place where guests love to stay and associates love to work, highlighting its dedication to a positive workplace and excellent service standards.

This employment opportunity at Sheraton San Diego Resort is specifically for the role of a Shorelight Host, a key position within their food and beverage service team. The Shorelight Host serves as the first point of contact for all guests entering the resort's dining spaces. This role involves welcoming and seating guests, managing reservations, providing detailed information about menu offerings, and promoting special events and promotions. The host ensures smooth and efficient dining operations by coordinating effectively with servers and kitchen staff, addressing guest inquiries and concerns with professionalism and care. The Shorelight Host role requires excellent communication skills, a strong customer service orientation, and solid organizational capabilities, all crucial for ensuring guests receive an outstanding dining experience from entry to departure.

Scheduled hours for this position are flexible and based on business needs, including nights, weekends, and holidays, particularly when hotel events or functions occur. Compensation for the Shorelight Host is competitive with an hourly rate of $21.30, reflecting the importance of this role within the hospitality team. The resort enhances its employment package with an extensive range of benefits to support and reward its associates, including health insurance, dental and vision insurance, paid time off, a retirement plan, life insurance, and employee assistance programs. Employees also receive an employee discount and food provisions, ensuring they feel supported both on and off duty.

In this role, hosts enjoy working in an inspiring environment characterized by scenic views, including the ability to lounge on the scenic patio or cozy up to a fireplace while interacting with guests. The position requires a minimum of six months of experience in hotels, banquets, or event settings and a high school diploma or equivalent education. Physical demands include the ability to push, pull, bend, squat, and lift up to 50 pounds regularly, along with adherence to all safety and food handling guidelines, including personal protective equipment use and compliance with sanitation regulations.

Overall, working as a Shorelight Host at Sheraton San Diego Resort combines the pleasures of a dynamic and scenic workplace with the opportunity to grow within a globally recognized hospitality brand. The resort's commitment to quality guest service and staff wellbeing makes it an attractive choice for hospitality professionals eager to thrive in a supportive and thriving environment.