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ShopRite - Front End Runner (Thompson East) Salary Range $17.50 - $17.50/hr

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career Development
Employee assistance program

Job Description

ShopRite is a leading grocery store chain dedicated to providing exceptional customer service and high-quality products to its communities. Known for its commitment to caring deeply about people, ShopRite strives to help its customers eat well and be happy. With a strong focus on safety, friendliness, presentation, and efficiency, the company ensures a welcoming and pleasant shopping experience. As part of the Wakefern Food Corporation cooperative, ShopRite operates numerous stores that are deeply embedded in local neighborhoods, emphasizing both community involvement and superior service delivery. The company is guided by its purpose to positively impact the lives of customers, employees, and partners alike, with a culture that encourages respect, teamwork, and continuous improvement.

The Front End Runner position at ShopRite is vital in delivering an excellent customer experience. This role is designed for individuals who are friendly, efficient, and attentive to detail, ensuring that every customer interaction is pleasant and productive. The Front End Runner assists with scanning, pricing, and bagging products accurately, collecting payments, and providing change when necessary. This position requires someone who is proactive and can handle multiple responsibilities with a focus on safety and company policies. The role is perfect for individuals seeking a dynamic work environment where customer satisfaction is a top priority. Front End Runners work closely with cashiers and other store staff to maintain a clean, organized, and efficient front-end operation. The role involves physical activity, including standing for long periods and lifting merchandise, making it suited for individuals with good stamina and strength.

Additionally, the Front End Runner is responsible for maintaining a safe work environment and following established procedures for handling products and cash. As representatives of ShopRite’s brand, Front End Runners are expected to exhibit professionalism, friendliness, and a commitment to service priorities. This role also involves assisting with inventory management tasks like returning stocked items and handling damaged merchandise according to company guidelines. Candidates who possess strong communication skills and the ability to work cooperatively with others will find this position rewarding and enriching. ShopRite supports its employees with training to uphold company standards and compliance with local, state, and federal regulations.

ShopRite offers flexible scheduling and the chance to grow within the organization, making it an attractive employer for individuals looking to build a career in the retail grocery industry. The commitment to employee welfare is evident in the company's policies on safety and employee engagement. Front End Runners contribute directly to creating a positive shopping atmosphere, thereby enhancing customer loyalty and store success. This position is typically entry-level but provides opportunities for advancement through demonstrated performance and dedication. Overall, this job is essential in sustaining ShopRite’s reputation for excellent service and quality.

Employment type is typically part-time or full-time based on store needs, with work schedules that may include evenings, weekends, and holidays. Pay is competitive within the retail grocery sector and reflects the responsibilities and physical demands of the role. ShopRite is an equal opportunity employer committed to diversity and inclusion in its workforce, encouraging applicants from all backgrounds to apply.

Job Requirements

  • Must be 18 years or older
  • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
  • Ability to perform basic math
  • Ability to stand/walk for the duration of a scheduled shift
  • Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
  • Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences
  • Ability to work in varying temperatures
  • Ability to tolerate dust and cleaning agents during routine housekeeping duties
  • Ability to interact with customers in a friendly and helpful way
  • Ability to work cooperatively with others
  • Ability to work all assigned work schedules and comply with all time and attendance policies

Job Qualifications

  • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
  • Ability to perform basic math
  • Ability to stand/walk for the duration of a scheduled shift
  • Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
  • Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences
  • Ability to work in varying temperatures
  • Ability to tolerate dust and cleaning agents during routine housekeeping duties
  • Ability to interact with customers in a friendly and helpful way
  • Ability to work cooperatively with others
  • Ability to work all assigned work schedules and comply with all time and attendance policies

Job Duties

  • Maintain a clean, neat, organized and safe work environment
  • Greet all customers and provide them with prompt, courteous service and assistance
  • Enter customer information into database for eligibility in Wakefern programs
  • Be knowledgeable in the various types of products carried in the store
  • Sort and return 'return to stock' items back to normal location with priority attention given to refrigerated and perishable items
  • Handle all damaged merchandise in accordance with company procedures
  • Perform price check functions, as needed
  • Issue and keep information involving rain checks updated
  • Perform scanrites according to company procedures
  • Answer phone promptly and in a professional manner and direct as company policies dictate
  • Issue refunds and Price Plus cards
  • Understand operation of cash register and follow all cash handling procedures, if applicable
  • Enforce all company standards, policies and guidelines on checkout procedures, cash control, coupons, gift cards, scan rites, merchandise returns, rainchecks
  • Check equipment daily for proper performance
  • Process all forms of payments (i.e. cash, credit, checks, EBT, WIC, rainchecks, coupons, vouchers, gift cards, etc.)
  • Maintain cash integrity of store by correctly handling pickups, making change, overseeing podium security and safeguarding tills
  • Maintain customer service levels by filling in staffing needs, opening registers as needed and calling for assistance from other departments
  • Check prices and be knowledgeable about location of items in the store
  • Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights up to 50 lbs.
  • Understand and adhere to company shrink guidelines as relates to front-end department operations
  • Promote for sale any current charitable promotions to customers
  • Stand at work station for duration of scheduled shift, which may exceed 8 hours per day
  • Provide assistance in handling voids, overrides and Price Plus cards
  • Enforce front-end policies and procedures such as dress code, check cashing, coupon redemption, time and attendance, price plus
  • Full knowledge of register operations
  • Pro-active approach to running register when/if needed
  • Monitor breaks to ensure breaks are not overstayed and that associates punch correctly
  • Ensure compliance with child labor laws for associates under 18
  • Utilize equipment as required by department
  • Maintain department sanitation and QA standards by cleaning and sanitizing all work surfaces, utensils and equipment
  • Keep floor clear of debris and spills
  • Perform all duties in accordance with local, state and federal regulations as they pertain to the front-end operation
  • Perform all duties in accordance with company rules, policies, safety requirements, and security standards and all local, state and federal health and civil code regulations
  • Perform duties in accordance with in the company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products
  • Dress and groom according to company policy to include uniform, name badge, and hat or hair restraint requirements
  • Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food
  • Complete all applicable department training programs
  • Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency)
  • Maintain punctual and regular attendance
  • Work overtime as assigned
  • Work cooperatively with others
  • Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines
  • Perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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