ShopRite - Front End Runner (Saker NJ) Salary Range $15.92 - $15.92/hr
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $15.92
Work Schedule
Standard Hours
Flexible
Day Shifts
Job Description
ShopRite is a well-established supermarket chain dedicated to providing customers with a wide variety of quality food products at competitive prices. Renowned for its commitment to community and service, ShopRite centers its business philosophy around caring deeply about people, helping them to eat well, and promoting happiness through exceptional shopping experiences. The company emphasizes high standards in safety, friendliness, product presentation, and operational efficiency, ensuring customers receive consistent, reliable service during every visit. As a leading grocery chain, ShopRite offers a diverse range of fresh, dried, processed products, spices, and more, serving a broad demographic with varying dietary needs and preferences.
The Front End Runner role at ShopRite is fundamental in delivering a great customer experience by supporting front-end operations crucial to efficient store performance. Embracing ShopRite's core service priorities, this position demands accuracy, friendliness, and efficiency in handling customer transactions including scanning, pricing, bagging, and payment processing. The Front End Runner serves as a vital face of the company, ensuring customers are greeted promptly and courteously, and that their checkout experience is smooth and pleasant.
This role involves comprehensive responsibilities such as managing cash integrity, operating the cash register following company protocols, enforcing store policies, and maintaining a clean and safe work environment. Candidates will be expected to work in varying temperatures and handle products carefully, including refrigerated and perishable items, ensuring compliance with health and safety standards and local regulations. Physical stamina is required, as the job involves standing for extended periods, bending, lifting merchandise frequently weighing up to 50 pounds, and working around cleaning agents and dust.
In addition to merchandise management and customer interaction, the Front End Runner supports store operations by monitoring equipment performance, administering refunds and promotional cards, and assisting with price checks and various payment methods such as cash, credit, EBT, and vouchers. The position also requires cooperation with other departments and adherence to attendance policies, with flexibility to work scheduled shifts and any assigned overtime.
This full-time position contributes significantly to maintaining ShopRite's reputation for exceptional retail service. Individuals hired for the Front End Runner role will perform their duties in a professional manner while promoting charitable campaigns and supporting store sales initiatives. This role offers a unique opportunity for those passionate about retail and customer service to grow their skills within a respected grocery store brand focused on community care and excellent customer satisfaction.
The Front End Runner role at ShopRite is fundamental in delivering a great customer experience by supporting front-end operations crucial to efficient store performance. Embracing ShopRite's core service priorities, this position demands accuracy, friendliness, and efficiency in handling customer transactions including scanning, pricing, bagging, and payment processing. The Front End Runner serves as a vital face of the company, ensuring customers are greeted promptly and courteously, and that their checkout experience is smooth and pleasant.
This role involves comprehensive responsibilities such as managing cash integrity, operating the cash register following company protocols, enforcing store policies, and maintaining a clean and safe work environment. Candidates will be expected to work in varying temperatures and handle products carefully, including refrigerated and perishable items, ensuring compliance with health and safety standards and local regulations. Physical stamina is required, as the job involves standing for extended periods, bending, lifting merchandise frequently weighing up to 50 pounds, and working around cleaning agents and dust.
In addition to merchandise management and customer interaction, the Front End Runner supports store operations by monitoring equipment performance, administering refunds and promotional cards, and assisting with price checks and various payment methods such as cash, credit, EBT, and vouchers. The position also requires cooperation with other departments and adherence to attendance policies, with flexibility to work scheduled shifts and any assigned overtime.
This full-time position contributes significantly to maintaining ShopRite's reputation for exceptional retail service. Individuals hired for the Front End Runner role will perform their duties in a professional manner while promoting charitable campaigns and supporting store sales initiatives. This role offers a unique opportunity for those passionate about retail and customer service to grow their skills within a respected grocery store brand focused on community care and excellent customer satisfaction.
Job Requirements
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
- Ability to perform basic math
- Ability to stand and walk for the duration of a scheduled shift
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs, and occasionally lift 50 lbs
- Ability to work with fresh, dried and processed products, spices and powdered substances without negative allergic consequences
- Ability to work in varying temperatures
- Ability to tolerate dust and cleaning agents during routine housekeeping duties
- Ability to interact with customers in a friendly and helpful way
- Ability to work cooperatively with others
- Ability to work all assigned work schedules and comply with all time and attendance policies
Job Qualifications
- High school diploma or equivalent preferred
- Previous retail or grocery experience is an asset
- Strong customer service skills
- Basic knowledge of cash register operations
- Ability to follow company policies and procedures
- Good communication skills
- Reliable and punctual
- Ability to work in a fast-paced environment
- Ability to handle multiple tasks efficiently
- Team-oriented mindset
Job Duties
- Maintain a clean, neat, organized and safe work environment
- Greet all customers and provide them with prompt, courteous service and assistance
- Enter customer information into database for eligibility in ShopRite programs
- Be knowledgeable in the various types of products carried in the store
- Sort and return return to stock items back to normal location with priority attention given to refrigerated and perishable items
- Handle all damaged merchandise in accordance with company procedures
- Perform price check functions as needed
- Issue and keep information involving rain checks updated
- Perform scanrites according to company procedures
- Answer phone promptly and professionally and direct as company policies dictate
- Issue refunds and Price Plus cards
- Understand operation of cash register and follow all cash handling procedures if applicable
- Enforce all company standards, policies and guidelines on checkout procedures, cash control, coupons, gift cards, scan rites, merchandise returns, rainchecks
- Check equipment daily for proper performance
- Process all forms of payments including cash, credit, checks, EBT, WIC, rainchecks, coupons, vouchers, gift cards
- Maintain cash integrity of store by correctly handling pickups, making change, overseeing podium security and safeguarding tills
- Maintain customer service levels by filling in staffing needs, opening registers as needed and calling for assistance from other departments
- Check prices and be knowledgeable about location of items in the store
- Regularly lift, pull, push and rotate merchandise that weighs 25 lbs and occasionally weighs up to 50 lbs
- Understand and adhere to company shrink guidelines as they relate to Front-End department operations
- Promote for sale any current charitable promotions to customers
- Stand at work station for the duration of scheduled shift which may exceed 8 hours per day
- Provide assistance in handling voids, overrides and Price Plus cards
- Enforce Front-End policies and procedures such as dress code, check cashing, coupon redemption, time and attendance, price plus
- Full knowledge of register operations with a pro-active approach when needed
- Monitor breaks to ensure they are not overstayed and that associates punch correctly
- Ensure compliance with child labor laws for associates under 18
- Utilize equipment as required by department
- Maintain department sanitation and QA standards by cleaning and sanitizing all work surfaces, utensils and equipment
- Perform all duties in accordance with local, state and federal regulations related to Front-End operations
- Adhere to company rules, policies, safety and security standards, and all relevant health and civil code regulations
- Perform duties in accordance with HAZCOM program and manufacturer instructions for chemical products
- Dress and groom according to company policy including uniform, name badge and hair restraints
- Perform duties according to QA hand washing standards and use disposable gloves when handling food
- Complete all applicable department training programs
- Perform all duties in accordance with ShopRite service priorities
- Maintain punctual and regular attendance
- Work overtime as assigned
- Work cooperatively with others
- Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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