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ShopRite - Front End Runner (Saker NJ) Salary Range $15.92 - $15.92/hr

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $15.92
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Career growth opportunities
Employee assistance program

Job Description

ShopRite is a leading supermarket chain that proudly serves communities by providing a wide variety of fresh, quality groceries and household products at competitive prices. With a strong presence across multiple states, ShopRite is committed to delivering exceptional customer service and ensuring a pleasant shopping experience for every guest. The company’s core Purpose is to care deeply about people, helping them to eat well and be happy. This guiding principle is reflected in every aspect of its operations, from product selection to employee training and community engagement. ShopRite places a high priority on safety, friendliness, presentation, and efficiency, which are fundamental to the day-to-day decisions that shape the store environment and customer interactions. As a well-established grocery retailer, ShopRite fosters an inclusive and supportive workplace where employees are valued for their contributions to the success of the brand and the satisfaction of its customers.

The role of Front End Runner at ShopRite is a vital position focused on ensuring a smooth and efficient checkout process while providing outstanding customer service. This role requires the individual to deliver an excellent customer experience by being accurate, friendly, and efficient in scanning, pricing, and bagging products. Front End Runners are responsible for collecting proper payment, providing correct change, and supporting the front-end team to maintain a clean, organized, and safe work environment. The position is dynamic and entails interaction with customers, helping them promptly and courteously, as well as performing various essential tasks that keep the front-end operations running seamlessly.

Front End Runners must have good knowledge of the products carried in the store and be able to handle various forms of payment, including cash, credit, checks, EBT, WIC, coupons, vouchers, and gift cards. The role requires standing, walking, bending, and lifting objects up to 50 pounds occasionally, making physical stamina important. This position also involves maintaining the integrity of cash handling processes and following strict company policies related to checkout procedures, cash control, and customer transactions.

Additionally, Front End Runners play a critical role in enforcing company standards and policies, such as those related to safety, sanitation, dress code, and attendance. They assist with tasks like price checks, handling return-to-stock items, updating rain checks, and ensuring the proper operation and maintenance of equipment. The individual in this role must exhibit professionalism by answering calls appropriately, promoting charitable campaigns, and cooperating with other departments to ensure excellent service levels.

ShopRite values employees who demonstrate punctuality, cooperation, and adherence to local, state, and federal regulations governing front-end operations and safety standards. This position is ideal for energetic individuals who enjoy working in a fast-paced environment and who take pride in contributing to a positive shopping experience for customers. The Front End Runner role represents a growth opportunity within the grocery retail sector, offering hands-on experience in customer service, operations, and team collaboration within a reputable company dedicated to community well-being and employee success.

Job Requirements

  • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
  • ability to perform basic math
  • ability to stand/walk for the duration of a scheduled shift
  • ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs, and occasionally lift 50 lbs
  • ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences
  • ability to work in varying temperatures
  • ability to tolerate dust and cleaning agents during routine housekeeping duties
  • ability to interact with customers in a friendly and helpful way
  • ability to work cooperatively with others
  • ability to work all assigned work schedules and comply with all time and attendance policies

Job Qualifications

  • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
  • ability to perform basic math
  • ability to greet and interact with customers in a friendly and helpful way
  • ability to work cooperatively with others
  • knowledge of store products and front-end operations
  • good communication and interpersonal skills
  • ability to operate cash register and handle cash transactions
  • ability to follow company policies and procedures
  • ability to stand and walk for the duration of a scheduled shift
  • physical stamina to lift up to 50 lbs
  • adherence to safety and sanitation standards

Job Duties

  • Maintain a clean, neat, organized and safe work environment
  • greet all customers and provide them with prompt, courteous service and assistance
  • enter customer information into database for eligibility in Wakefern programs
  • be knowledgeable in the various types of products carried in the store
  • sort and return return to stock items back to normal location with priority attention given to refrigerated and perishable items
  • handle all damaged merchandise in accordance with company procedures
  • perform price check functions as needed
  • issue and keep information involving rain checks updated
  • perform scanrites according to company procedures
  • answer phone promptly and in a professional manner and direct as company policies dictate
  • issue refunds and price plus cards
  • understand operation of cash register and follow all cash handling procedures if applicable
  • enforce all company standards, policies and guidelines on checkout procedures, cash control, coupons, gift cards, scan rites, merchandise returns, rainchecks
  • check equipment daily for proper performance
  • process all forms of payments including cash, credit, checks, EBT, WIC, rainchecks, coupons, vouchers, gift cards
  • maintain cash integrity of store by correctly handling pickups, making change, overseeing podium security and safeguarding tills
  • maintain customer service levels by filling in staffing needs, opening registers as needed and calling for assistance from other departments
  • check prices and be knowledgeable about location of items in the store
  • regularly lift, pull, push and rotate merchandise that weights 25 lbs and that occasionally weights up to 50 lbs
  • understand and adhere to company shrink guidelines as relates to front-end department operations
  • promote for sale any current charitable promotions to customers
  • stand at workstation for duration of scheduled shift which may exceed 8 hours per day
  • provide assistance in handling voids, overrides and price plus cards
  • enforce front-end policies and procedures such as dress code, check cashing, coupon redemption, time and attendance, price plus
  • full knowledge of register operations
  • pro-active approach to running register when or if needed
  • monitor breaks to ensure breaks are not overstayed and that associates punch correctly
  • ensure compliance with child labor laws for associates under 18
  • utilize equipment as required by department
  • maintain department sanitation and QA standards by cleaning and sanitizing all work surfaces, utensils and equipment
  • keep floor clear of debris and spills
  • perform all duties in accordance with local, state and federal regulations as they pertain to the front-end operation
  • perform all duties in accordance with company rules, policies, safety requirements and security standards and all local, state and federal health and civil code regulations
  • perform duties in accordance with the companys HAZCOM program and adhere to manufacturers label instructions for the safe and proper use of all chemical products
  • dress and groom according to company policy to include uniform, name badge, and hat or hair restraint requirements
  • perform duties in accordance with QA hand washing standards and use disposable gloves when handling food
  • complete all applicable department training programs
  • perform all duties in accordance with all ShopRite service priorities safety, friendliness, presentation, and efficiency
  • maintain punctual and regular attendance
  • work overtime as assigned
  • work cooperatively with others
  • must be 18 years or older to operate balers, hi-los, power jacks, and slicing machines
  • perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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