Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Job Description
The hiring establishment is a reputable grocery store operating under the brand ShopRite, a well-known supermarket chain recognized for its commitment to offering quality food products and exceptional customer service. ShopRite is dedicated to ensuring that customers not only have access to fresh and diverse food options but also enjoy a welcoming and efficient shopping experience. The company proudly lives by its core purpose: To Care Deeply about People, Helping them to Eat Well and Be Happy. This guiding purpose is the foundation of everything ShopRite does, reflected in its service priorities focusing on Safety, Friendliness, Presentation, and Efficiency. These priorities help the company make consistent, informed decisions in day-to-day operations and contribute critically to achieving its business goals.
As part of this commitment, ShopRite employs associates who are pivotal in delivering superior service at the front-end of the store. The role being offered is that of a Front-End Associate, a fundamental position responsible for creating a positive, efficient, and accurate customer checkout experience. This is a role that balances customer interaction with operational responsibilities and requires a keen attention to detail, strong interpersonal skills, and the ability to work efficiently under a variety of conditions. The position involves scanning, pricing, and bagging products accurately, ensuring correct payment collection, managing cash transactions including change issuance, and addressing customer needs promptly and courteously.
Beyond the basic transactional duties, the Front-End Associate is involved in a variety of tasks aimed at maintaining the store’s high standards for safety and presentation. This includes organizing the work environment, managing product returns, handling damaged merchandise, checking prices, and promoting store programs and charitable efforts. The associate is also responsible for ensuring compliance with company policies, cash handling procedures, and health and safety standards, including food safety and proper sanitation. The role demands standing for extended periods during shifts that can exceed eight hours, as well as the physical ability to lift and move merchandise weighing up to 50 pounds on occasion.
The position calls for candidates who are cooperative team players, capable of adapting to various schedules, and who demonstrate a friendly and helpful attitude towards customers and colleagues alike. The company expects adherence to a dress code and professional grooming standards, as well as a commitment to punctuality and regular attendance. Candidates must be at least 18 years of age to operate specific store equipment and are required to complete departmental training programs to ensure proficiency and compliance with company standards.
In summary, the Front-End Associate role at ShopRite offers new hires a valuable opportunity to be part of a mission-driven company that prioritizes customer satisfaction and community well-being. This role is ideal for individuals who thrive in a fast-paced retail environment, enjoy interacting with people, and are committed to maintaining a safe and pleasant shopping atmosphere. By joining ShopRite, associates contribute directly to the company’s purpose of caring deeply for people while helping them eat well and be happy. The employment type is full-time or part-time, with shifts varying according to store needs. Compensation is competitive within the retail sector, reflecting the importance of the role in supporting the company’s operational success and customer service excellence.
As part of this commitment, ShopRite employs associates who are pivotal in delivering superior service at the front-end of the store. The role being offered is that of a Front-End Associate, a fundamental position responsible for creating a positive, efficient, and accurate customer checkout experience. This is a role that balances customer interaction with operational responsibilities and requires a keen attention to detail, strong interpersonal skills, and the ability to work efficiently under a variety of conditions. The position involves scanning, pricing, and bagging products accurately, ensuring correct payment collection, managing cash transactions including change issuance, and addressing customer needs promptly and courteously.
Beyond the basic transactional duties, the Front-End Associate is involved in a variety of tasks aimed at maintaining the store’s high standards for safety and presentation. This includes organizing the work environment, managing product returns, handling damaged merchandise, checking prices, and promoting store programs and charitable efforts. The associate is also responsible for ensuring compliance with company policies, cash handling procedures, and health and safety standards, including food safety and proper sanitation. The role demands standing for extended periods during shifts that can exceed eight hours, as well as the physical ability to lift and move merchandise weighing up to 50 pounds on occasion.
The position calls for candidates who are cooperative team players, capable of adapting to various schedules, and who demonstrate a friendly and helpful attitude towards customers and colleagues alike. The company expects adherence to a dress code and professional grooming standards, as well as a commitment to punctuality and regular attendance. Candidates must be at least 18 years of age to operate specific store equipment and are required to complete departmental training programs to ensure proficiency and compliance with company standards.
In summary, the Front-End Associate role at ShopRite offers new hires a valuable opportunity to be part of a mission-driven company that prioritizes customer satisfaction and community well-being. This role is ideal for individuals who thrive in a fast-paced retail environment, enjoy interacting with people, and are committed to maintaining a safe and pleasant shopping atmosphere. By joining ShopRite, associates contribute directly to the company’s purpose of caring deeply for people while helping them eat well and be happy. The employment type is full-time or part-time, with shifts varying according to store needs. Compensation is competitive within the retail sector, reflecting the importance of the role in supporting the company’s operational success and customer service excellence.
Job Requirements
- Ability to proficiently read, write, speak, analyze, interpret and understand the English language
- Ability to perform basic math
- Ability to stand or walk for the duration of a scheduled shift
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs, and occasionally lift 50 lbs
- Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences
- Ability to work in varying temperatures
- Ability to tolerate dust and cleaning agents during routine housekeeping duties
- Ability to interact with customers in a friendly and helpful way
- Ability to work cooperatively with others
- Ability to work all assigned work schedules and comply with all time and attendance policies
- Must be 18 years or older to operate balers, hi-lo’s, power jacks and slicing machines
Job Qualifications
- Ability to proficiently read, write, speak, analyze, interpret and understand the English language
- Ability to perform basic math
- Ability to work cooperatively with others
- Ability to interact with customers in a friendly and helpful way
- Knowledge of cash register operations and cash handling procedures
- Understanding of store product types and merchandise handling procedures
- Knowledge of company policies related to front-end operations
- Ability to complete departmental training programs
- Ability to adhere to safety, sanitation and QA standards
- Ability to maintain punctual and regular attendance
Job Duties
- Maintain a clean, neat, organized and safe work environment
- Greet all customers and provide them with prompt, courteous service and assistance
- Enter customer information into database for eligibility in Wakefern programs
- Be knowledgeable in the various types of products carried in the store
- Sort and return 'return to stock' items back to normal location with priority attention given to refrigerated and perishable items
- Handle all damaged merchandise in accordance with company procedures
- Perform price check functions as needed
- Issue and keep information involving rain checks updated
- Perform Scanrites according to company procedures
- Answer phone promptly and professionally, directing calls as company policies dictate
- Issue refunds and Price Plus cards
- Understand operation of cash register and follow all cash handling procedures if applicable
- Enforce all company standards, policies and guidelines on checkout procedures, cash control, coupons, gift cards, scan rites, merchandise returns, rainchecks
- Check equipment daily for proper performance
- Process all forms of payments (cash, credit, checks, EBT, WIC, rainchecks, coupons, vouchers, gift cards, etc.)
- Maintain cash integrity by correctly handling pickups, making change, overseeing podium security and safeguarding tills
- Maintain customer service levels by filling in staffing needs, opening registers as needed and calling for assistance from other departments
- Check prices and be knowledgeable about location of items in the store
- Regularly lift, pull, push and rotate merchandise weighing up to 50 lbs.
- Understand and adhere to company shrink guidelines as related to front-end operations
- Promote current charitable promotions to customers
- Stand at work station for the duration of scheduled shift
- Provide assistance in handling voids, overrides and Price Plus cards
- Enforce front-end policies such as dress code, check cashing, coupon redemption, time and attendance
- Demonstrate full knowledge of register operations and proactive approach to running register
- Monitor breaks to ensure compliance
- Ensure compliance with child labor laws for Associates under 18
- Utilize equipment as required
- Maintain department sanitation and QA standards by cleaning and sanitizing surfaces and equipment
- Perform duties in accordance with local, state and federal regulations
- Adhere to company rules, policies, safety requirements and security standards
- Follow HAZCOM program and safe use of chemical products
- Dress and groom according to company policy
- Perform hand washing and use disposable gloves when handling food
- Complete all applicable training programs
- Perform duties in accordance with ShopRite service priorities
- Maintain punctual and regular attendance
- Work overtime as assigned
- Work cooperatively with others
- Must be 18 years or older to operate specific store equipment
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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