ShopRite - Food Service Manager (Milford CT) Salary Range $23.00 - $30.00/hr
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $30.00
Work Schedule
Standard Hours
Flexible
Job Description
ShopRite is a leading supermarket chain known for its commitment to quality, customer service, and community engagement. As a well-established grocery retailer, ShopRite focuses on providing a wide range of products, including fresh produce, groceries, and prepared foods, with a commitment to helping customers eat well and live happier lives. The company prides itself on its Purpose – to care deeply about people – and operates based on core service priorities that include safety, friendliness, presentation, and efficiency. These priorities guide every decision and action within the organization, fostering a positive environment for both customers and employees. ShopRite’s dedication to excellence has made it a trusted, go-to destination for families seeking both convenience and quality in their everyday shopping experience.
The Food Service Manager role at ShopRite is a vital leadership position responsible for overseeing all functions and activities within the Food Service Department. Reporting to the General Store Manager, the individual in this role directs and supervises associates to meet key department goals such as increasing sales, maximizing profits, enhancing the customer experience, and promoting associate engagement. This position requires a dedicated leader who can successfully balance operational efficiency with exceptional service standards, all aligned with ShopRite’s Purpose and service priorities.
The Food Service Manager ensures that all food safety standards and regulatory requirements are met, including adherence to HAACP and Food Handling procedures. They are responsible for maintaining a clean, organized, and safe working environment that meets quality assurance standards. The manager actively promotes safety through proper equipment usage, enforcing safety policies, and conducting training for associates. Additionally, this leader fosters a customer-friendly environment by greeting customers warmly and encouraging associates to provide prompt, courteous service. The manager also oversees associate onboarding, training, and development, ensuring a motivated, knowledgeable, and loyal team.
Beyond operational duties, the Food Service Manager focuses on maintaining the department's visual presentation by ensuring merchandise is well-stocked, properly rotated, and attractively displayed. Pricing, signage, and overall department cleanliness adhere strictly to company and regulatory standards. The role involves efficient management of inventory, verifying invoices, and ensuring product quality. The successful candidate needs to demonstrate a strong understanding of department financials to adjust operations aimed at achieving sales and profit targets.
Competencies in using technology and company applications related to food service operations are essential, along with a proactive approach to addressing any maintenance or equipment issues. The Food Service Manager also supports special projects such as catering and special food orders, contributing to the department’s versatility and ability to meet diverse customer needs.
This full-time position emphasizes physical stamina and the ability to work in varying environments, handling tasks that include lifting and moving merchandise up to 60 pounds, standing for extended periods, and navigating different temperature conditions. Emotional intelligence and leadership skills are critical to encourage enthusiasm, cooperation, and creativity among associates, ensuring a vibrant, productive work culture.
Overall, the Food Service Manager at ShopRite plays a crucial role that blends leadership, operational oversight, safety compliance, and customer service excellence to support the company’s promise of helping customers eat well and be happy. This position offers the opportunity to be part of a respected retail company deeply rooted in community values, dedicated to employee development and guest satisfaction, making it an excellent career choice for professionals passionate about food service management and retail operations.
The Food Service Manager role at ShopRite is a vital leadership position responsible for overseeing all functions and activities within the Food Service Department. Reporting to the General Store Manager, the individual in this role directs and supervises associates to meet key department goals such as increasing sales, maximizing profits, enhancing the customer experience, and promoting associate engagement. This position requires a dedicated leader who can successfully balance operational efficiency with exceptional service standards, all aligned with ShopRite’s Purpose and service priorities.
The Food Service Manager ensures that all food safety standards and regulatory requirements are met, including adherence to HAACP and Food Handling procedures. They are responsible for maintaining a clean, organized, and safe working environment that meets quality assurance standards. The manager actively promotes safety through proper equipment usage, enforcing safety policies, and conducting training for associates. Additionally, this leader fosters a customer-friendly environment by greeting customers warmly and encouraging associates to provide prompt, courteous service. The manager also oversees associate onboarding, training, and development, ensuring a motivated, knowledgeable, and loyal team.
Beyond operational duties, the Food Service Manager focuses on maintaining the department's visual presentation by ensuring merchandise is well-stocked, properly rotated, and attractively displayed. Pricing, signage, and overall department cleanliness adhere strictly to company and regulatory standards. The role involves efficient management of inventory, verifying invoices, and ensuring product quality. The successful candidate needs to demonstrate a strong understanding of department financials to adjust operations aimed at achieving sales and profit targets.
Competencies in using technology and company applications related to food service operations are essential, along with a proactive approach to addressing any maintenance or equipment issues. The Food Service Manager also supports special projects such as catering and special food orders, contributing to the department’s versatility and ability to meet diverse customer needs.
This full-time position emphasizes physical stamina and the ability to work in varying environments, handling tasks that include lifting and moving merchandise up to 60 pounds, standing for extended periods, and navigating different temperature conditions. Emotional intelligence and leadership skills are critical to encourage enthusiasm, cooperation, and creativity among associates, ensuring a vibrant, productive work culture.
Overall, the Food Service Manager at ShopRite plays a crucial role that blends leadership, operational oversight, safety compliance, and customer service excellence to support the company’s promise of helping customers eat well and be happy. This position offers the opportunity to be part of a respected retail company deeply rooted in community values, dedicated to employee development and guest satisfaction, making it an excellent career choice for professionals passionate about food service management and retail operations.
Job Requirements
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
- Ability to perform basic math
- Ability to stand and walk for the duration of a scheduled shift
- Ability to perform basic computer functions
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs, and occasionally lift 60 lbs
- Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences
- Ability to work in varying temperatures
- Ability to tolerate dust and cleaning agents during routine housekeeping duties
- Ability to climb a ladder to retrieve items from overhead racking and storage areas
- Ability to interact with customers in a friendly and helpful way
- Ability to work cooperatively with others
- Ability to work all assigned work schedules and comply with all time and attendance policies
- Ability to engage and lead associates to achieve department goals
Job Qualifications
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
- Ability to perform basic math
- Ability to perform basic computer functions
- Ability to engage and lead associates to achieve department goals
- Previous experience in food service or retail management preferred
- Strong leadership and communication skills
- Knowledge of food safety standards and compliance
- Ability to work cooperatively with others
- Ability to interact with customers in a friendly and helpful way
Job Duties
- Perform all duties in accordance with company policies and local, state, and federal laws including health, safety, and security regulations
- Maintain a clean, neat, organized, and safe work environment in accordance with department quality standards
- Supervise associates in the proper use of equipment and personal protective gear
- Greet customers and provide prompt courteous service and assistance
- Assist with interviewing, selecting, onboarding, and training new department associates
- Provide continual training, development planning, and feedback for associates
- Ensure merchandise is fully stocked, rotated, and priced accurately according to company standards
- Verify accuracy of invoices and maintain accurate reports and records
- Understand and adhere to all food safety, handling, and compliance procedures including HAACP
- Maintain all temperature logs and production sheets
- Manage department financial goals by adjusting operations as necessary
- Maintain proper staffing to meet sales and customer experience needs
- Perform all duties in accordance with labor laws for associates under 18 years
- Assist with preparation of food products, catering, and special orders
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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