Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Training and Development
employee discount
Overtime opportunities
Team-oriented environment
Retirement Plan
Job Description
ShopRite is a leading supermarket chain dedicated to providing high-quality groceries and exceptional customer service across its stores. Known for its commitment to quality, community involvement, and excellent shopping experiences, ShopRite has established itself as a trusted name in the grocery retail industry. The company follows a clear Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy - which drives all its operations and decisions. With a strong emphasis on the service priorities of Safety, Friendliness, Presentation, and Efficiency, ShopRite aims to create a welcoming and efficient shopping environment for all its customers.
The role of a Front-End Associate at ShopRite is central to delivering an exceptional customer experience. This position focuses on providing accurate, friendly, and efficient checkout services that ensure customers leave the store satisfied and confident in the quality of their purchases. The Front-End Associate is responsible for scanning, pricing, and bagging products with precision, collecting proper payment, and providing change when necessary. This role requires a great deal of interaction with customers, making friendliness and helpfulness essential attributes.
Beyond customer service, this position involves maintaining cleanliness and organization at the checkout area, adhering to sanitation and quality assurance standards, and complying with local, state, and federal regulations. Associates must understand and implement company policies relating to safety, security, and hygiene to protect both customers and colleagues. The role demands physical stamina, including the ability to stand for long periods and lift or move merchandise weighing up to 50 pounds. Additionally, associates must exhibit a cooperative attitude to work effectively within a team environment and contribute positively to the overall success of the store.
ShopRite expects associates to be knowledgeable about the various products sold, capable of handling different forms of payment including cash, credit cards, checks, EBT, WIC, and promotional coupons, and able to promote charitable initiatives that benefit the community. Training is provided to ensure associates meet the company’s standards and can confidently operate necessary equipment safely. Emphasis is also placed on punctuality, attendance, and the flexibility to work scheduled hours and overtime when needed.
Overall, the Front-End Associate plays a vital role in upholding ShopRite’s mission by delivering outstanding service, maintaining high standards of operation, and creating a positive shopping environment that aligns with the company’s values and commitment to customer satisfaction.
The role of a Front-End Associate at ShopRite is central to delivering an exceptional customer experience. This position focuses on providing accurate, friendly, and efficient checkout services that ensure customers leave the store satisfied and confident in the quality of their purchases. The Front-End Associate is responsible for scanning, pricing, and bagging products with precision, collecting proper payment, and providing change when necessary. This role requires a great deal of interaction with customers, making friendliness and helpfulness essential attributes.
Beyond customer service, this position involves maintaining cleanliness and organization at the checkout area, adhering to sanitation and quality assurance standards, and complying with local, state, and federal regulations. Associates must understand and implement company policies relating to safety, security, and hygiene to protect both customers and colleagues. The role demands physical stamina, including the ability to stand for long periods and lift or move merchandise weighing up to 50 pounds. Additionally, associates must exhibit a cooperative attitude to work effectively within a team environment and contribute positively to the overall success of the store.
ShopRite expects associates to be knowledgeable about the various products sold, capable of handling different forms of payment including cash, credit cards, checks, EBT, WIC, and promotional coupons, and able to promote charitable initiatives that benefit the community. Training is provided to ensure associates meet the company’s standards and can confidently operate necessary equipment safely. Emphasis is also placed on punctuality, attendance, and the flexibility to work scheduled hours and overtime when needed.
Overall, the Front-End Associate plays a vital role in upholding ShopRite’s mission by delivering outstanding service, maintaining high standards of operation, and creating a positive shopping environment that aligns with the company’s values and commitment to customer satisfaction.
Job Requirements
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
- Ability to perform basic math
- Ability to stand/walk for the duration of a scheduled shift
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
- Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences
- Ability to tolerate dust and cleaning agents during routine housekeeping duties
- Ability to work in varying temperatures
- Ability to interact with customers in a friendly and helpful way
- Ability to work cooperatively with others
- Ability to work all assigned work schedules and comply with all time and attendance policies
Job Qualifications
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
- Ability to perform basic math
- Ability to interact with customers in a friendly and helpful way
- Ability to work cooperatively with others
- Knowledge of cash register operation and cash handling procedures
- Knowledge of local, state, and federal regulations related to front-end grocery operations
- Ability to follow safety and sanitation procedures
- Basic understanding of product types and store layout
- Ability to promote charitable initiatives
- Ability to safely operate equipment as required
Job Duties
- Maintain a clean, neat, organized and safe work environment
- Clean and sanitize all work surfaces, utensils and equipment in accordance with Department of Sanitation and QA standards
- Keep floor clear of debris and spills
- Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Front-End operation
- Perform all duties in accordance with Company rules, policies, safety requirements, and security standards, and all Local, State and Federal health and civil code regulations
- Dress and groom according to Company policy, including uniform, name badge and hat or hair restraint requirements
- Perform duties in accordance with QA hand washing standards and use disposable gloves when handling unpackaged foods
- Greet all Customers and provide them with prompt, courteous service and assistance
- Understand operation of cash register and follow all cash handling procedures
- Accurately identify and scan product under correct department (when necessary)
- Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights up to 50 lbs.
- Check prices, and be knowledgeable about location of items in store
- Accurately and quickly collect proper payment and provide proper change
- Process all forms of payments (i.e., cash, credit, checks, EBT, WIC, Rain checks, coupons, vouchers, gift cards, etc) in accordance with Company guidelines
- Promote for sale any current charitable promotions to Customers
- Properly bag customer’s orders safely and efficiently
- Handle damaged or return-to-stock products according to Company policy, with priority attention given to refrigerated, perishable items, and sell by date
- Recognize and be knowledgeable about various types of products carried in the store, including produce items
- Stand at register station for duration of scheduled shift, which may exceed 8 hours per day
- Understand and adhere to Company shrink guidelines as relates to Front-End operations
- Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products
- Utilize and maintain equipment as required by department
- report any equipment problems immediately
- Complete all applicable department training programs
- Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency)
- Maintain punctual and regular attendance
- Work overtime as assigned
- Work cooperatively with others
- Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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