Shift Supervisor/Assistant Kitchen Manager

PIE.ZAA is a vibrant and dynamic restaurant specializing in providing high-quality, artisanal pizzas crafted with passion and precision. Known for its commitment to fresh ingredients and exceptional customer service, PIE.ZAA has built a loyal customer base by blending traditional pizza-making techniques with innovative flavors and community-focused values. As a company, PIE.ZAA prioritizes a positive work environment where every team member contributes to the collective success of the establishment. The culture is built around the philosophy that no one is above any job, emphasizing teamwork, accountability, and continuous improvement for both staff and patrons. This approach has helped PIE.ZAA maintain high standards in food quality, cleanliness, and customer satisfaction, making it a standout dining destination for pizza lovers. The company seeks individuals who are passionate about food, customer service, and leadership to join their team and grow alongside the brand.

The Shift Supervisor / Assistant Kitchen Manager (AKM) role at PIE.ZAA is a pivotal position essential to the smooth and successful daily operations of the restaurant. As a manager, you are entrusted with overseeing multiple aspects of the restaurant's function, from food preparation and maintaining the highest hygiene standards to supervising and training teammates and handling customer interactions. Leadership by example is a critical component of this role; you will be responsible for cultivating an efficient, clean, and positive work environment where team members are motivated and supported. This role requires a balance of hands-on involvement in food production and operational leadership, ensuring that the restaurant meets its quality, service, and financial goals.

Responsibilities include managing opening and closing duties, monitoring labor costs, training staff, maintaining inventory levels, handling customer complaints, and ensuring compliance with food safety regulations. You'll be expected to operate the point-of-sale system, facilitate smooth order distribution, manage the PIE station with brand-specific techniques, and uphold the company’s customer-centric ethos throughout your shift. The position demands excellent multitasking skills, a keen eye for detail, and the ability to operate in a fast-paced environment while maintaining composure and morale among the team. The ideal candidate has a strong background in food handling and preparation, leadership aptitude, and a commitment to upholding PIE.ZAA’s standards of excellence.