shift supervisor - Store# 80453, NEW BRITAIN, HARTFORD RD

New Britain, CT, USA|

Job Overview

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Worker's Compensation

Employee Discounts

Retirement Plan

flexible schedule

Job Description

Our client is a prominent company operating within the retail and food service industry, renowned for its commitment to quality service, customer satisfaction, and a dynamic work environment. They specialize in providing high-quality beverages and food products to a diverse customer base, ensuring each customer receives an exceptional experience tailored to their preferences. This company values consistent performance, teamwork, and efficient task management, making it a desirable workplace for individuals passionate about delivering superior customer service within a fast-paced retail setting.

The role offered is a vital position within the store's operational framework, focusing on delivering excellent customer service while ensuring adherence to established store policies and standards. This position involves multitasking across various responsibilities such as cash handling, maintaining store safety and security, preparing food and beverages according to standard or customized recipes, and supervising other employees. The role demands flexibility in working hours, including early mornings, evenings, weekends, nights, and holidays, to accommodate the store's operational needs. This is an excellent opportunity for individuals who have prior experience in customer-facing roles and leadership responsibilities, seeking to further develop their skills in a supportive team environment. The position demands strong oral communication skills, quick learning ability, and the capacity to build meaningful relationships with customers and team members alike. This role offers a hands-on experience in managing daily store operations with a focus on quality and customer satisfaction, presenting candidates with a platform for growth and development within the retail and food service sector.

Job Requirements

Maintain regular and consistent attendance and punctuality
available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
ability to meet store operating policies and standards including cash handling and store safety
six months of experience interacting with customers
six months of experience delegating or coordinating tasks
ability to direct the work of others
ability to learn quickly
effective oral communication skills
knowledge of the retail environment
strong interpersonal skills
ability to work as part of a team
ability to build relationships

Job Qualifications

At least six months of experience in a customer-facing role
at least six months of experience delegating tasks and/or coordinating work of two or more employees
ability to direct the work of others
effective oral communication skills
knowledge of the retail environment
strong interpersonal skills
ability to work as part of a team
ability to build relationships
ability to learn quickly

Job Duties

Maintain regular and consistent attendance and punctuality
work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays
meet store operating policies and standards including providing quality beverages and food products, cash handling, and store safety and security
prepare and coach the preparation of food and beverages to standard recipes or customized for customers
delegate tasks to other employees and/or coordinate tasks of two or more employees
direct the work of others
build relationships with customers and team members