shift supervisor - Store# 71891, BRAGG & SYCAMORE
Job Overview
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Benefits
100% tuition coverage through Starbucks College Achievement Plan
health insurance options
Dental Insurance
Vision Insurance
Basic and supplemental life insurance
Paid parental leave
Paid vacation
Sick Time
Paid Time Off
401(k) retirement plan with employer match
Discounted company stock program
Starbucks equity reward program
flexible scheduling
Job Description
Starbucks Coffee Company is a well-known global coffeehouse chain recognized for its commitment to quality coffee, exceptional customer service, and community connection. Founded in 1971, Starbucks has grown from a single store in Seattle to an internationally respected brand with thousands of locations worldwide. The company prides itself on creating a warm and welcoming environment where both customers and employees, known as partners, feel valued. Starbucks emphasizes inclusivity, diversity, and social responsibility as essential parts of its business philosophy. This culture fosters collaboration and teamwork among all partners, contributing to its reputation as a great place to work and a... Show More
Job Requirements
- maintain regular and consistent attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- meet store operating policies and standards
- have at least six months of experience interacting with customers and fulfilling their requests
- experience preparing and coaching food and beverage preparation
- experience delegating tasks to two or more employees
- ability to direct the work of others
- demonstrate effective oral communication
- able to work as part of a team
- able to stay calm under pressure
Job Qualifications
- minimum of six months experience in a customer-facing role
- experience delegating tasks and coordinating employees
- ability to learn quickly and adapt to new procedures
- strong oral communication skills
- knowledge of retail or restaurant environments
- effective interpersonal and team-building skills
- ability to build positive relationships with customers and partners
Job Duties
- lead each shift and act as a role model for store operations standards
- work alongside baristas to deliver quality customer service and expertly-crafted products
- maintain an encouraging and positive team environment
- guide and coach partners on store procedures and beverage preparation
- manage cash handling and ensure store safety and security
- coordinate workflow and delegate tasks to team members
- handle customer inquiries and resolve issues efficiently
Job Location
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