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shift supervisor - Store# 69270, HWY 99 & CARTMILL AVE.

Job Overview

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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
Career Advancement Options

Job Description

The hiring establishment is a dynamic retail-oriented company that prioritizes customer satisfaction and operational excellence. With a focus on delivering quality beverages and food products, this company operates in an environment that demands consistent attendance, punctuality, and flexibility in work hours. It thrives on teamwork and leadership skills, ensuring that staff members can coordinate and delegate tasks effectively while maintaining high standards of store safety, cash handling, and service quality.

This role is ideal for individuals who are customer-focused and can thrive in a fast-paced retail or food service environment. The position involves preparing and coaching the preparation of food and beverages using standard recipes or customized options tailored to customer preferences. This includes adapting recipes by modifying temperature, ingredient quantities, or substitutes to meet specific customer requests. Employees are expected to meet store operating policies and uphold standards related to product quality, safety, and security, even when accommodations are necessary.

The position requires at least six months of experience in roles involving customer interaction and task delegation. Candidates must demonstrate the ability to coordinate the work of two or more employees and provide effective direction and coaching. Strong interpersonal skills and the ability to quickly learn and apply new knowledge are crucial for success. This job demands excellent oral communication and a solid understanding of the retail environment. The candidate must be flexible in working hours, including early mornings, evenings, weekends, nights, and holidays. The ability to build and maintain positive relationships with both customers and colleagues is essential.

This is a full-time opportunity aimed at individuals eager to grow their leadership skills within a supportive team environment. The role offers a platform to develop managerial abilities by managing workflows and ensuring team collaboration to achieve daily operational goals. Those who excel will contribute significantly to the store's success by delivering exceptional customer service while adhering to established policies and procedures. The company places a strong emphasis on maintaining a safe and secure workplace for employees and customers alike.

Job Requirements

  • High school diploma or equivalent
  • at least six months of experience in customer interaction roles
  • ability to delegate and coordinate tasks
  • availability to work flexible hours including early mornings, evenings, weekends, nights and holidays
  • effective communication skills
  • ability to learn quickly
  • strong interpersonal and team collaboration skills

Job Qualifications

  • At least six months of experience in customer-facing roles
  • experience delegating or coordinating tasks of two or more employees
  • ability to direct the work of others
  • effective oral communication skills
  • knowledge of the retail environment
  • strong interpersonal skills
  • ability to work as part of a team
  • ability to build relationships
  • ability to learn quickly

Job Duties

  • Maintain regular and consistent attendance and punctuality
  • work flexible hours including early mornings, evenings, weekends, nights and holidays
  • meet store operating policies and standards including quality beverages and food products, cash handling, safety and security
  • prepare and coach preparation of food and beverages to standard or customized recipes
  • delegate and coordinate tasks among employees
  • direct the work of others
  • build relationships with customers and team members

Job Criteria

Experience

Mid Level (3-7 years)


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