Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Basic and supplemental life insurance
Paid parental leave
Paid vacation
Paid sick time
401(k) retirement plan with employer match
company stock program
Tuition coverage
Job Description
Starbucks Coffee Company is a leading global coffeehouse chain known for its premium quality coffee, inviting atmosphere, and commitment to community connection. Founded in Seattle, Washington, Starbucks has grown into a beloved brand recognized worldwide for its passion for crafting the finest coffee. As a hospitality and retail company, Starbucks has redefined coffee culture by creating an experience that goes beyond just serving beverages. Starbucks stores serve as communal hubs where customers can gather, work, and relax while enjoying meticulously prepared coffee and food items.
Working at Starbucks means being part of a company that values inclusivity, personal growth, and community engagement. Partnering with Starbucks means joining a diverse workforce that thrives on diversity and creativity. Starbucks invests heavily in its employees' development with leadership opportunities, comprehensive training, and educational benefits, fostering career advancement and skills enhancement.
The role of a Shift Supervisor at Starbucks is integral to maintaining the warm and welcoming environment that customers expect at every location. As a Shift Supervisor, you will be responsible for leading by example, combining craft and heart to ensure every shift is executed smoothly and every customer leaves satisfied. This position involves overseeing daily store operations, coaching and developing team members, and ensuring quality controls are consistently met.
Your leadership will help foster a positive workplace culture where team members feel supported and motivated. You will coordinate and delegate responsibilities, manage inventory, and troubleshoot any operational challenges that arise. The role requires excellent interpersonal skills, strong organizational capabilities, and a passion for high-quality coffee and customer service.
Starbucks offers a range of benefits to support you and your family, including medical, dental, vision, and life insurance, paid parental leave, a 401(k) plan with employer match, and access to educational programs such as the Starbucks College Achievement Plan for tuition coverage. The company is also committed to inclusive hiring practices and reasonable accommodations for applicants with disabilities.
Being a Starbucks Shift Supervisor is not just about managing shifts but about creating meaningful moments over the world's finest coffee, building lasting relationships with your community, and contributing to a positive, inclusive workplace. If you thrive in a dynamic, customer-focused environment and want to make an impact every day, this role offers an exciting opportunity to grow with one of the most iconic coffee companies in the world.
Working at Starbucks means being part of a company that values inclusivity, personal growth, and community engagement. Partnering with Starbucks means joining a diverse workforce that thrives on diversity and creativity. Starbucks invests heavily in its employees' development with leadership opportunities, comprehensive training, and educational benefits, fostering career advancement and skills enhancement.
The role of a Shift Supervisor at Starbucks is integral to maintaining the warm and welcoming environment that customers expect at every location. As a Shift Supervisor, you will be responsible for leading by example, combining craft and heart to ensure every shift is executed smoothly and every customer leaves satisfied. This position involves overseeing daily store operations, coaching and developing team members, and ensuring quality controls are consistently met.
Your leadership will help foster a positive workplace culture where team members feel supported and motivated. You will coordinate and delegate responsibilities, manage inventory, and troubleshoot any operational challenges that arise. The role requires excellent interpersonal skills, strong organizational capabilities, and a passion for high-quality coffee and customer service.
Starbucks offers a range of benefits to support you and your family, including medical, dental, vision, and life insurance, paid parental leave, a 401(k) plan with employer match, and access to educational programs such as the Starbucks College Achievement Plan for tuition coverage. The company is also committed to inclusive hiring practices and reasonable accommodations for applicants with disabilities.
Being a Starbucks Shift Supervisor is not just about managing shifts but about creating meaningful moments over the world's finest coffee, building lasting relationships with your community, and contributing to a positive, inclusive workplace. If you thrive in a dynamic, customer-focused environment and want to make an impact every day, this role offers an exciting opportunity to grow with one of the most iconic coffee companies in the world.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards
- Six months of experience in customer service role
- Experience coaching or delegating tasks to employees
- Ability to prepare food and beverages to standard and customized recipes
Job Qualifications
- Six months of experience interacting with customers
- Six months of experience delegating or coordinating tasks among employees
- Ability to direct the work of others
- Effective oral communication skills
- Knowledge of retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Job Duties
- Lead and coordinate store operations during shifts
- coach and develop team members to ensure high performance
- maintain quality control of beverages and food products
- manage cash handling and store safety procedures
- delegate tasks and responsibilities effectively
- foster a welcoming environment for customers and partners
- resolve operational issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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