shift supervisor - Store# 61617, I-95 & CEDAR CREEK RD, EXIT 49

Fayetteville, NC, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $18.00 - $21.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Basic and supplemental life insurance

Paid Time Off

401(k) retirement plan with employer match

tuition coverage through Starbucks College Achievement Plan

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse and roastery chain known for its commitment to quality coffee, community connection, and exceptional customer service. Founded in 1971, Starbucks has grown into one of the world's most iconic brands, offering a comfortable and welcoming environment where customers can enjoy expertly crafted beverages, fresh food offerings, and connect with others. As a major player in the retail foodservice industry, Starbucks operates thousands of stores worldwide, creating diverse employment opportunities and fostering a culture of inclusion and shared success among its employees, who are affectionately referred to as "partners." Starbucks prides itself on... Show More

Job Requirements

Maintain regular and consistent attendance and punctuality
Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
Six months experience interacting with customers and fulfilling requests
Experience delegating tasks and coordinating activities of multiple employees
Knowledge of retail operations and safety standards
Ability to prepare and coach food and beverage preparation
Capability to handle cash and maintain store security
Demonstrated leadership abilities
Excellent communication skills
Ability to work as part of a team

Job Qualifications

Customer service experience in a retail or restaurant environment for at least one year
Experience with cash handling and store safety procedures
Ability to lead and coordinate teams of two or more employees
Strong interpersonal and communication skills
Ability to work efficiently in a fast-paced environment
Effective oral communication skills
Ability to learn quickly and adapt to new processes

Job Duties

Lead store shifts and guide baristas to deliver quality customer service
Ensure adherence to store operational policies and safety standards
Prepare and coach the preparation of beverages and food according to standard or customized recipes
Manage cash handling and store security tasks during shifts
Delegate tasks and coordinate activities of team members effectively
Maintain a positive, inclusive, and energizing work environment
Resolve customer concerns promptly and professionally

Job Location

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