
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401(k) with employer match
Company stock plan
Education Assistance
Tuition coverage
backup care
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for its high-quality coffee, warm atmosphere, and dedication to creating meaningful customer experiences. As one of the largest coffee chains worldwide, Starbucks prides itself on being more than just a place to grab a cup of coffee. It is a community hub where connections are made and every visit enhances the day of its customers. The company fosters a culture of inclusion, diversity, and opportunity, investing heavily in the growth and development of its partners (employees) and offering industry-leading benefits.
This role is for a Shift Supervisor, a key leadership position within the Starbucks team. The Shift Supervisor leads by example to craft excellent coffee while fostering a positive, welcoming environment for customers and partners alike. They serve as a role model in customer service, ensure store quality standards, and develop their team through coaching and task delegation. The role is dynamic, requiring flexibility across shifts that may include mornings, evenings, weekends, nights, and holidays. It emphasizes interpersonal skills and the ability to lead a team in a fast-paced retail environment.
Working as a Shift Supervisor at Starbucks means being empowered to create a warm community space where every interaction counts. Partners in this role are integral to maintaining store operations, managing cash handling, guaranteeing the quality of beverage and food products, and upholding safety and security protocols. Starbucks encourages its supervisors to continuously learn and grow by providing developmental opportunities that align with their career goals. Moreover, Starbucks is committed to supporting its partners' wellbeing through comprehensive benefits and programs. These include medical, dental, and vision insurance, paid time off, parental leave, and financial benefits like 401(k) plans with employer match and stock programs.
In addition to competitive pay, Starbucks also offers the Starbucks College Achievement Plan, which provides 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. This unique educational benefit supports partners in advancing their personal and professional lives. Starbucks also ensures equal employment opportunities and provides reasonable accommodations for candidates with disabilities.
Overall, this Shift Supervisor role is perfect for individuals passionate about coffee culture, customer engagement, and leadership within a respected and socially responsible company. The position offers the chance to be part of a global brand that values diversity, partners’ growth, and creating a welcoming coffee experience that goes beyond the cup.
This role is for a Shift Supervisor, a key leadership position within the Starbucks team. The Shift Supervisor leads by example to craft excellent coffee while fostering a positive, welcoming environment for customers and partners alike. They serve as a role model in customer service, ensure store quality standards, and develop their team through coaching and task delegation. The role is dynamic, requiring flexibility across shifts that may include mornings, evenings, weekends, nights, and holidays. It emphasizes interpersonal skills and the ability to lead a team in a fast-paced retail environment.
Working as a Shift Supervisor at Starbucks means being empowered to create a warm community space where every interaction counts. Partners in this role are integral to maintaining store operations, managing cash handling, guaranteeing the quality of beverage and food products, and upholding safety and security protocols. Starbucks encourages its supervisors to continuously learn and grow by providing developmental opportunities that align with their career goals. Moreover, Starbucks is committed to supporting its partners' wellbeing through comprehensive benefits and programs. These include medical, dental, and vision insurance, paid time off, parental leave, and financial benefits like 401(k) plans with employer match and stock programs.
In addition to competitive pay, Starbucks also offers the Starbucks College Achievement Plan, which provides 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. This unique educational benefit supports partners in advancing their personal and professional lives. Starbucks also ensures equal employment opportunities and provides reasonable accommodations for candidates with disabilities.
Overall, this Shift Supervisor role is perfect for individuals passionate about coffee culture, customer engagement, and leadership within a respected and socially responsible company. The position offers the chance to be part of a global brand that values diversity, partners’ growth, and creating a welcoming coffee experience that goes beyond the cup.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- meet store operating policies and standards including quality beverages, food products, cash handling, and safety
- six months of customer interaction experience
- experience preparing food and beverages to standard or customized recipes
- at least six months of experience delegating or coordinating tasks
Job Qualifications
- Six months of experience in a customer-facing role
- experience delegating tasks or coordinating teams
- strong interpersonal and communication skills
- ability to work effectively in a team environment
- knowledge of retail operations
- ability to lead and motivate others
- quick learning ability
Job Duties
- Lead and coach the team to deliver exceptional customer service
- oversee daily store operations ensuring quality and safety standards
- prepare and coach preparation of beverages and food according to recipes
- delegate tasks and coordinate activities among team members
- manage cash handling and ensure store security
- foster a welcoming and inclusive environment for customers and partners
- support partner development and training
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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