
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Paid sick time
Disability insurance
Holiday pay
401(k) retirement plan
Tuition coverage
Employee Stock Purchase Program
backup care
Job Description
Starbucks Coffee Company is an internationally recognized coffeehouse chain renowned for its commitment to crafting the world’s finest coffee and creating a warm and welcoming environment for its customers. Established as a leader in the coffee retail industry, Starbucks operates thousands of stores worldwide, offering a premium experience centered around great coffee and meaningful connections. Known for blending quality, service, and community engagement, Starbucks has cultivated a culture of inclusivity and continuous growth for its partners (employees).
This position is for a Shift Supervisor at Starbucks, a role pivotal in maintaining the store's high standards while leading a team in delivering excellent customer service. As a shift supervisor, you will be the driving force behind creating a welcoming space that strengthens the connection between the community and the coffeehouse. The role challenges you to lead with both craft and heart, ensuring every shift is an opportunity to brighten a customer’s day through quality beverages and outstanding service.
Starbucks invests heavily in the professional development and growth journey of its partners, providing opportunities to grow through varied experiences and comprehensive benefits. The shift supervisor role involves coaching and preparing food and beverages according to standardized or customized recipes, overseeing store operations with a focus on safety, security, and customer satisfaction. You will be entrusted with managing tasks, directing team performance, and ensuring the store runs efficiently and effectively during your shift.
Employment at Starbucks as a shift supervisor involves working flexible hours which may include early mornings, weekends, evenings, holidays, and nights, reflecting the nature of retail and hospitality environments. The company fosters a collaborative work culture where interpersonal skills, effective communication, and the ability to build and nurture relationships are critical. Additionally, Starbucks champions inclusivity and diversity, ensuring all partners are treated fairly and given equal opportunities for success.
Along with personal development and leadership experience, Starbucks partners receive one of the industry's leading benefits packages. This comprehensive offering includes access to medical, dental, vision, and life insurance, paid parental leave, paid vacation and sick time, disability coverage, and holiday pay. Starbucks further supports educational advancement through tuition coverage for a first-time bachelor’s degree via the Starbucks College Achievement Plan in partnership with Arizona State University, as well as other financial wellness tools, emergency savings, and retirement plans with employer matching.
The role offers a competitive compensation structure, with starting salaries typically at the entry point for the role based on location and individual candidate factors. Starbucks is an equal opportunity employer that values diversity and is committed to creating a workspace free from discrimination and bias. Reasonable accommodations are available to applicants with disabilities, ensuring the hiring process is accessible and inclusive.
Stepping into this role means being at the heart of the Starbucks experience, where leadership, operational excellence, and a passion for coffee combine to create memorable moments for every customer. The shift supervisor is not only a manager but a symbol of the Starbucks community spirit, guiding their team to deliver excellence with every cup served.
This position is for a Shift Supervisor at Starbucks, a role pivotal in maintaining the store's high standards while leading a team in delivering excellent customer service. As a shift supervisor, you will be the driving force behind creating a welcoming space that strengthens the connection between the community and the coffeehouse. The role challenges you to lead with both craft and heart, ensuring every shift is an opportunity to brighten a customer’s day through quality beverages and outstanding service.
Starbucks invests heavily in the professional development and growth journey of its partners, providing opportunities to grow through varied experiences and comprehensive benefits. The shift supervisor role involves coaching and preparing food and beverages according to standardized or customized recipes, overseeing store operations with a focus on safety, security, and customer satisfaction. You will be entrusted with managing tasks, directing team performance, and ensuring the store runs efficiently and effectively during your shift.
Employment at Starbucks as a shift supervisor involves working flexible hours which may include early mornings, weekends, evenings, holidays, and nights, reflecting the nature of retail and hospitality environments. The company fosters a collaborative work culture where interpersonal skills, effective communication, and the ability to build and nurture relationships are critical. Additionally, Starbucks champions inclusivity and diversity, ensuring all partners are treated fairly and given equal opportunities for success.
Along with personal development and leadership experience, Starbucks partners receive one of the industry's leading benefits packages. This comprehensive offering includes access to medical, dental, vision, and life insurance, paid parental leave, paid vacation and sick time, disability coverage, and holiday pay. Starbucks further supports educational advancement through tuition coverage for a first-time bachelor’s degree via the Starbucks College Achievement Plan in partnership with Arizona State University, as well as other financial wellness tools, emergency savings, and retirement plans with employer matching.
The role offers a competitive compensation structure, with starting salaries typically at the entry point for the role based on location and individual candidate factors. Starbucks is an equal opportunity employer that values diversity and is committed to creating a workspace free from discrimination and bias. Reasonable accommodations are available to applicants with disabilities, ensuring the hiring process is accessible and inclusive.
Stepping into this role means being at the heart of the Starbucks experience, where leadership, operational excellence, and a passion for coffee combine to create memorable moments for every customer. The shift supervisor is not only a manager but a symbol of the Starbucks community spirit, guiding their team to deliver excellence with every cup served.
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards, including quality beverage and food preparation, cash handling, and safety and security protocols with or without reasonable accommodations
- Six months of experience in a position requiring frequent customer interaction
- Prepare and coach others in food and beverage preparation according to recipes or customized requests
- Six months of experience delegating tasks or coordinating work of two or more employees
Job Qualifications
- Six months of experience in a customer-facing role
- Six months of experience delegating or coordinating tasks
- Ability to direct the work of others
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Ability to learn quickly
Job Duties
- Maintain regular and consistent attendance and punctuality
- Work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Provide quality beverages and food products according to standards
- Handle cash accurately and maintain store safety and security
- Delegate tasks and coordinate the work of two or more employees
- Prepare and coach food and beverage preparation following standardized or customized recipes
- Foster a welcoming and inclusive environment for customers and partners
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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