shift supervisor - Store# 55174, WHITTEN RD AND RALEIGH LAGRANGE

Memphis, TN, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $20.00 - $22.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Basic and supplemental life insurance

Paid parental leave

Paid Time Off

401(k) retirement plan with employer match

Stock and savings programs including equity reward program Bean Stock

tuition coverage through Starbucks College Achievement Plan

flexible scheduling

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain known for its dedication to crafting premium coffee and fostering community connections. Founded in 1971, Starbucks has grown from a single store in Seattle's Pike Place Market to a ubiquitous presence worldwide, celebrated for its commitment to quality, ethical sourcing, and sustainable practices. Starbucks is not just a place to grab a cup of coffee but a vibrant space where people gather, relax, and connect. The company places a strong emphasis on creating a warm and welcoming environment, making every customer feel like they belong. This welcoming atmosphere extends to its... Show More

Job Requirements

maintain regular and consistent attendance and punctuality with or without reasonable accommodation
available to work flexible hours including early mornings, evenings, weekends, nights, and/or holidays
meet store operating policies and standards including cash handling and store safety and security with or without reasonable accommodations
six months of customer interaction experience
ability to prepare and coach food and beverage preparation as per recipes or customer customization
experience delegating tasks to and coordinating the work of two or more employees
effective oral communication skills
ability to keep calm and perform well under pressure in a fast-paced environment

Job Qualifications

customer service experience in a retail or restaurant environment for at least one year
experience interacting with and fulfilling customer requests for a minimum of six months
experience delegating tasks to and coordinating teams of two or more employees for at least six months
ability to direct the work of others effectively
strong oral communication and interpersonal skills
ability to work well as part of a team and build strong relationships
willingness and ability to learn quickly and adapt to new beverage recipes and operational procedures

Job Duties

lead each shift by managing and motivating a team of baristas to deliver quality customer service and beverages
ensure compliance with store operating policies including cash handling, store safety, and security
coach and prepare food and beverages according to standard recipes or customer customization
maintain an energetic and positive work environment, keeping calm and focused during busy periods
communicate effectively with team members and customers to build strong relationships
delegate tasks to employees and coordinate team efforts to ensure operational efficiency
support the continuous learning and development of partners through training and feedback

Job Location

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