
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.72 - $29.19
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
sick leave
Job Description
Starbucks Coffee Company is a globally renowned coffeehouse chain that is passionate about crafting the world's finest coffee while fostering meaningful human connections. Established with a vision to create a warm and welcoming environment, Starbucks has grown to become synonymous with quality coffee and exceptional customer service. The company prides itself on delivering more than just beverages; it provides a space where every customer experience is memorable and every interaction is genuine. Starbucks operates thousands of locations worldwide, and its commitment to sustainability, innovation, and community engagement continues to set standards in the retail coffee industry. As a leader in this sector, Starbucks invests heavily in employee development, offering a comprehensive suite of benefits and learning opportunities, designed to empower its partners with the skills and support they need to succeed and grow within the company. This supportive atmosphere is one of the reasons Starbucks consistently ranks among the best employers in retail and service industries.
In the role of Shift Supervisor, you will take on a critical leadership position within the Starbucks team. This role focuses on both mastering the craft of coffee preparation and managing daily store operations to ensure an exceptional experience for every guest. The Shift Supervisor acts as a bridge between store management and staff, facilitating smooth operations and fostering a positive and productive work environment. You will be responsible for overseeing the preparation of food and beverages according to Starbucks’ high-quality standards and customized customer preferences. Your leadership will inspire and guide your team, delegating tasks effectively and coaching partners to develop their skills. The Shift Supervisor's dedication to providing a welcoming atmosphere ensures that each customer feels valued and that the store functions efficiently during every shift.
The position requires flexibility, as shifts might include early mornings, evenings, weekends, nights, and holidays to meet store needs. Starbucks prioritizes consistent attendance and punctuality, emphasizing the importance of reliability. The role demands effective communication and interpersonal skills, adaptability in a fast-paced retail environment, and the ability to build strong relationships, both with customers and team members. With a strong focus on teamwork and collaboration, the Shift Supervisor helps maintain operational standards, including cash handling, store safety, and security protocols.
Starbucks offers a supportive culture that not only values your contributions but also provides industry-leading benefits. As a partner, you will have access to comprehensive medical, dental, and vision plans, alongside basic and supplemental life insurance. The company supports work-life balance through paid parental leave, vacation accrual, sick time, and holiday pay. Financial well-being is nurtured via a robust 401(k) retirement plan with employer matching, stock purchase programs, and financial planning resources. Starbucks also encourages educational advancement, offering 100 percent tuition coverage for a bachelor’s degree through the Starbucks College Achievement Plan in partnership with Arizona State University. Additional resources include emergency savings incentives, student loan management, backup care, and DACA reimbursement. This holistic benefits package underscores Starbucks’ commitment to partner growth, wellbeing, and inclusion.
Joining Starbucks as a Shift Supervisor means becoming part of a company dedicated to diversity, equity, and inclusion. The company is proud to be an equal opportunity employer, welcoming applicants from all backgrounds and experiences without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status. Starbucks also offers reasonable accommodations during the hiring process for applicants with disabilities. Overall, this role offers an opportunity to lead with craft and heart, creating memorable customer experiences while advancing your career in one of the world’s leading coffee companies.
In the role of Shift Supervisor, you will take on a critical leadership position within the Starbucks team. This role focuses on both mastering the craft of coffee preparation and managing daily store operations to ensure an exceptional experience for every guest. The Shift Supervisor acts as a bridge between store management and staff, facilitating smooth operations and fostering a positive and productive work environment. You will be responsible for overseeing the preparation of food and beverages according to Starbucks’ high-quality standards and customized customer preferences. Your leadership will inspire and guide your team, delegating tasks effectively and coaching partners to develop their skills. The Shift Supervisor's dedication to providing a welcoming atmosphere ensures that each customer feels valued and that the store functions efficiently during every shift.
The position requires flexibility, as shifts might include early mornings, evenings, weekends, nights, and holidays to meet store needs. Starbucks prioritizes consistent attendance and punctuality, emphasizing the importance of reliability. The role demands effective communication and interpersonal skills, adaptability in a fast-paced retail environment, and the ability to build strong relationships, both with customers and team members. With a strong focus on teamwork and collaboration, the Shift Supervisor helps maintain operational standards, including cash handling, store safety, and security protocols.
Starbucks offers a supportive culture that not only values your contributions but also provides industry-leading benefits. As a partner, you will have access to comprehensive medical, dental, and vision plans, alongside basic and supplemental life insurance. The company supports work-life balance through paid parental leave, vacation accrual, sick time, and holiday pay. Financial well-being is nurtured via a robust 401(k) retirement plan with employer matching, stock purchase programs, and financial planning resources. Starbucks also encourages educational advancement, offering 100 percent tuition coverage for a bachelor’s degree through the Starbucks College Achievement Plan in partnership with Arizona State University. Additional resources include emergency savings incentives, student loan management, backup care, and DACA reimbursement. This holistic benefits package underscores Starbucks’ commitment to partner growth, wellbeing, and inclusion.
Joining Starbucks as a Shift Supervisor means becoming part of a company dedicated to diversity, equity, and inclusion. The company is proud to be an equal opportunity employer, welcoming applicants from all backgrounds and experiences without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status. Starbucks also offers reasonable accommodations during the hiring process for applicants with disabilities. Overall, this role offers an opportunity to lead with craft and heart, creating memorable customer experiences while advancing your career in one of the world’s leading coffee companies.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including cash handling and safety procedures
- Six months experience interacting with customers
- Six months experience supervising or coordinating employees
- Ability to prepare food and beverages according to recipe standards
Job Qualifications
- Six months of experience in a customer-facing role
- Six months of experience delegating tasks or coordinating a team
- Effective oral communication skills
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Knowledge of the retail environment
Job Duties
- Lead store operations during shifts
- Prepare and coach preparation of food and beverages to standard or customized recipes
- Delegate tasks to and coordinate the work of team members
- Ensure quality customer service and engagement
- Handle cash transactions and maintain store safety and security
- Foster a welcoming and inclusive environment
- Assist in staff development and training
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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