Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.72 - $29.19
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Paid sick time
Holiday pay
401k plan
stock purchase program
Tuition coverage
backup care
Job Description
Starbucks Coffee Company is a world-renowned coffeehouse chain dedicated to crafting the world’s finest coffee and creating meaningful experiences one cup at a time. Founded in 1971, Starbucks has grown to become a leader in the specialty coffee industry, operating thousands of stores globally. The company believes in fostering a warm and welcoming environment where every visit sparks connection among customers and partners alike. Starbucks is recognized not only for its premium coffee but also for its commitment to community engagement, employee development, and sustainability efforts. As a global brand, Starbucks takes pride in cultivating inclusive spaces that reflect diverse communities and empower partners to deliver exceptional customer experiences. Starbucks offers a variety of career opportunities in the retail coffeehouse sector, with competitive wages and comprehensive benefits that support employee growth and well-being.
The Shift Supervisor role at Starbucks is integral to maintaining the high standards of customer service, product quality, and operational excellence within the coffeehouse. This leadership position focuses on guiding and motivating a team to provide an outstanding café experience. The Shift Supervisor will lead by example, balancing craft and heart to ensure each cup of coffee is brewed to perfection, and every customer feels valued and welcomed. Responsibilities include directing staff during shifts, coordinating tasks efficiently, and assisting with training and coaching team members. The role demands flexibility to work various shifts including early mornings, evenings, weekends, nights, and holidays, reflecting the dynamic nature of the retail environment. Starbucks invests heavily in the professional development of its partners, providing opportunities for growth through coaching, leadership-building activities, and access to educational benefits such as tuition coverage. Moreover, the company’s extensive benefits package includes health, dental, and vision insurance; life and disability coverage; paid parental leave; vacation and sick leave; and retirement savings plans. Starbucks values its partners as key contributors to its mission, and this position is crafted to empower individuals who are passionate about coffee, leadership, and creating memorable experiences for their community. Shift Supervisors are expected to maintain store policies, uphold safety and security standards, manage cash handling accurately, and ensure the preparation of food and beverages adheres to recipe standards or customer preferences. This position is a fantastic opportunity for those seeking a dynamic, people-focused role within a globally respected coffee brand, offering pathways to long-term career development with competitive compensation and benefits.
The Shift Supervisor role at Starbucks is integral to maintaining the high standards of customer service, product quality, and operational excellence within the coffeehouse. This leadership position focuses on guiding and motivating a team to provide an outstanding café experience. The Shift Supervisor will lead by example, balancing craft and heart to ensure each cup of coffee is brewed to perfection, and every customer feels valued and welcomed. Responsibilities include directing staff during shifts, coordinating tasks efficiently, and assisting with training and coaching team members. The role demands flexibility to work various shifts including early mornings, evenings, weekends, nights, and holidays, reflecting the dynamic nature of the retail environment. Starbucks invests heavily in the professional development of its partners, providing opportunities for growth through coaching, leadership-building activities, and access to educational benefits such as tuition coverage. Moreover, the company’s extensive benefits package includes health, dental, and vision insurance; life and disability coverage; paid parental leave; vacation and sick leave; and retirement savings plans. Starbucks values its partners as key contributors to its mission, and this position is crafted to empower individuals who are passionate about coffee, leadership, and creating memorable experiences for their community. Shift Supervisors are expected to maintain store policies, uphold safety and security standards, manage cash handling accurately, and ensure the preparation of food and beverages adheres to recipe standards or customer preferences. This position is a fantastic opportunity for those seeking a dynamic, people-focused role within a globally respected coffee brand, offering pathways to long-term career development with competitive compensation and benefits.
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality beverage and food preparation, cash handling, and safety
- Six months experience in customer service
- Six months experience coordinating or delegating tasks to others
Job Qualifications
- Six months of experience in a customer-facing role
- Six months of experience delegating tasks or coordinating a team
- Ability to direct the work of others
- Effective oral communication skills
- Knowledge of retail environment
- Strong interpersonal skills
- Ability to work well within a team
- Ability to learn quickly
- Ability to build relationships
Job Duties
- Lead and direct shift operations to ensure smooth and efficient service
- Coach and prepare team members in beverage and food preparation to meet quality standards
- Delegate tasks to team members and coordinate workflow among two or more employees
- Maintain store safety and security protocols
- Handle cash transactions accurately and responsibly
- Foster a welcoming environment that connects with customers and the community
- Ensure compliance with store operating policies and procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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