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shift supervisor - Store# 18402, 360 & BROAD

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Holiday pay
401(k) retirement plan
Tuition coverage
Employee stock purchase plan

Job Description

Starbucks Coffee Company is a world-renowned global coffeehouse brand recognized for its commitment to quality, community, and creating meaningful connections one cup at a time. Founded over four decades ago, Starbucks has grown from a single store in Seattle to a global chain inspiring coffee lovers with their expertly crafted beverages and welcoming environment. The company prides itself on building a warm and inclusive space where every visitor feels valued and connected, focusing not only on delivering excellent coffee but also on enriching the culture of coffee drinking. Starbucks operates thousands of stores worldwide, continuously innovating and setting industry standards in product quality, customer service, and employee benefits. This dedication extends to partners—the company’s name for its employees—who are supported in their growth journey through comprehensive training, development programs, and industry-leading benefits that promote well-being, career growth, and financial security.

The Shift Supervisor role at Starbucks is an exciting opportunity for individuals passionate about leadership, coffee culture, and customer experience. As a Shift Supervisor, you will lead by example, combining craft and heart to make each coffeehouse a hub of community connection. This role demands a dynamic, hands-on leader skilled at delegating tasks, coordinating team activities, and delivering exceptional quality beverages and food. You will be responsible for ensuring store operating policies and standards are met, which includes cash handling, store safety, and security, while championing an atmosphere that is both welcoming and inclusive. Flexibility is crucial, as you will be managing shifts during various hours such as early mornings, evenings, weekends, nights, and holidays. Your leadership will inspire and guide the team to elevate the Starbucks experience for every customer.

Starbucks values partners who are dependable and effective communicators with a minimum of six months experience in customer-facing roles and supervisory responsibilities. The company emphasizes relationship-building within the team and with customers while fostering a collaborative work environment. You will also be empowered to coach and mentor baristas and other team members, supporting their development in mastering Starbucks’ recipes and quality standards. With access to extensive benefits including medical, dental, vision, life insurance, paid parental leave, paid vacation, holiday pay, 401(k) with employer match, educational opportunities like the Starbucks College Achievement Plan, and more, Starbucks supports its partners holistically. They are committed to diversity, equity, and inclusion, welcoming applicants from all backgrounds and offering accommodations for applicants with disabilities.

At Starbucks, every shift isn’t just about coffee—it’s about crafting memorable moments that brighten someone’s day. The Shift Supervisor acts as a vital leader who embodies this spirit, balancing operational excellence with a heartfelt connection to customers and partners alike. If you are eager to join a globally respected company that invests in people and your growth, and you thrive in a fast-paced, customer-focused environment, the Starbucks Shift Supervisor position offers a rewarding career path and a chance to impact the community positively with every shift.

Job Requirements

  • maintain regular attendance and punctuality
  • available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • meet store operating policies and standards
  • six months experience in customer-facing roles
  • prepare and coach preparation of food and beverages
  • six months experience delegating tasks to two or more employees

Job Qualifications

  • six months experience in customer-facing roles
  • six months experience in delegating tasks or coordinating employees
  • ability to direct the work of others
  • ability to learn quickly
  • effective oral communication skills
  • strong interpersonal and teamwork skills
  • knowledge of retail environment

Job Duties

  • lead and coordinate team activities during shifts
  • ensure compliance with store operating policies and standards
  • prepare and coach preparation of food and beverages to standard or customized recipes
  • handle cash and maintain store safety and security
  • delegate tasks to employees and manage daily workflow
  • build and maintain positive relationships with customers and team members
  • provide effective oral communication and support team collaboration

Job Criteria

Experience

Entry Level (1-2 years)


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