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shift supervisor - Store# 17214, I-10 & YALE

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $19.00 - $22.00
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Benefits

competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) retirement plan with employer match
tuition coverage through Starbucks College Achievement Plan
Paid parental leave
Employee Stock Purchase Program
flexible scheduling

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain known for its unparalleled quality coffee, warm atmosphere, and commitment to community connection. Founded in 1971, Starbucks has grown to become a beloved brand operating thousands of stores worldwide. The company deeply values its people, whom it calls "partners," emphasizing inclusivity, teamwork, and personal growth within its culture. Starbucks' mission centers on inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. The company prides itself on being a place of warmth and belonging, making every customer feel welcome while fostering a collaborative environment where every... Show More

Job Requirements

  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies including product quality, cash handling, and safety standards
  • Minimum six months experience interacting and fulfilling customer requests
  • Experience preparing and coaching food and beverages to standard or customized recipes
  • Experience delegating tasks to two or more employees

Job Qualifications

  • Customer service experience in a retail or restaurant environment for at least one year
  • Experience delegating tasks or coordinating work of multiple employees
  • Strong oral communication and interpersonal skills
  • Ability to direct the work of others effectively
  • Knowledge of retail store operations and customer service standards
  • Ability to work well within a team
  • Quick learner open to acquiring new skills

Job Duties

  • Lead each shift and manage team operations effectively
  • Ensure delivery of quality customer service and product standards
  • Guide and motivate team members to maintain a positive work environment
  • Oversee cash-handling and store safety protocols
  • Train and coach partners on beverage preparation and customer engagement
  • Handle customer concerns and resolve issues promptly
  • Maintain store cleanliness and organization during shifts

Job Location

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