shift supervisor - Store# 14564, BRADLEY PARK AND BELFAST
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401k Retirement Plan
Equity rewards program
Tuition coverage
flexible scheduling
Job Description
Starbucks Coffee Company is a globally renowned coffeehouse chain known for its commitment to quality coffee, exceptional customer service, and creating a welcoming community space. With thousands of stores worldwide, Starbucks has established itself as a leader in the retail coffee industry, offering not only specialty beverages and food items but also an inclusive environment where both customers and employees, known as partners, feel valued and connected. The company emphasizes its core values of collaboration, respect, and positive impact, making it an appealing workplace for individuals seeking growth and connection in a fast-paced, dynamic environment.
Starbucks is currently lo... Show More
Starbucks is currently lo... Show More
Job Requirements
- Maintain regular attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- At least six months of experience interacting with and fulfilling customer requests
- Experience delegating tasks or coordinating team activities
- Ability to coach food and beverage preparation to standard recipes
- Knowledge of store operating policies and standards
- Ability to stay calm under pressure
- Effective communication skills
Job Qualifications
- Customer service experience in a retail or restaurant environment
- Experience in delegating tasks and leading small teams
- Knowledge of store operations, including cash handling and safety
- Effective oral communication skills
- Ability to build relationships and work collaboratively
- Ability to work in a fast-paced, energetic environment
- Strong interpersonal skills
Job Duties
- Lead store shifts and guide baristas to deliver quality customer service
- Maintain operational standards, including cash handling and store safety
- Coach and support team members on beverage preparation and customer experience
- Manage tasks delegation and coordinate team responsibilities during shifts
- Ensure compliance with Starbucks policies and procedures
- Foster an encouraging and inclusive team environment
- Resolve customer inquiries and issues promptly and professionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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