shift supervisor - Store# 13220, 20TH ST. WEST & AVENUE I, LANCASTER
Job Overview
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan with employer match
tuition coverage through Starbucks College Achievement Plan
flexible scheduling
Paid Time Off
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for its premium coffee blends, innovative beverages, and commitment to community engagement. Founded in 1971, Starbucks has grown to become a leader in the specialty coffee industry with thousands of stores worldwide. Known not only for its high-quality products but also for creating a warm and welcoming environment, Starbucks values the connections made between its partners (employees), customers, and communities. The company’s mission emphasizes inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time.
Starbucks operates as a dynamic retail company focused on delivering a... Show More
Starbucks operates as a dynamic retail company focused on delivering a... Show More
Job Requirements
- Maintain regular and consistent attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- at least six months experience interacting with customers
- experience preparing food and beverages to standard or customized recipes
- ability to delegate tasks to two or more employees
- demonstrate effective oral communication skills
- ability to work well under pressure in a fast-paced environment
Job Qualifications
- Customer service experience in a retail or restaurant setting
- six months of experience supervising or coordinating a team
- ability to learn and adapt quickly
- effective oral communication skills
- ability to build relationships and work as part of a team
- knowledge of cash handling and store safety protocols
Job Duties
- Lead store operations during shifts
- guide and motivate team members
- ensure delivery of quality customer service
- oversee beverage preparation to Starbucks standards
- manage cash handling and store safety procedures
- coordinate task delegation among employees
- maintain a positive and productive work environment
Job Location
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