shift supervisor - Store# 11082, 21ST & CENTRAL -CHEYENNE, WY

Cheyenne, WY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $19.37 - $21.99

Benefits

competitive pay

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) with employer match

tuition coverage through Starbucks College Achievement Plan

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain renowned for its commitment to quality coffee, exceptional customer service, and fostering a welcoming environment for customers and partners alike. With thousands of stores worldwide, Starbucks has established itself as a leader in the retail coffee industry, admired for its dedication to connections—among partners, customers, and communities. The company culture encourages collaboration, inclusivity, and celebrates the unique experiences each partner brings to the store. Starbucks partners are not just employees; they are integral members of the community, contributing to a positive and uplifting environment that defines the Starbucks Experience.

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Job Requirements

maintain regular and consistent attendance and punctuality
available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
meet store operating policies and standards with or without reasonable accommodations
at least six months of experience interacting with customers
experience preparing food and beverages to standard or customized recipes
experience delegating tasks to two or more employees
effective oral communication skills
ability to direct the work of others
knowledge of retail environment
strong interpersonal skills
ability to work as part of a team
ability to build relationships

Job Qualifications

customer service experience in retail or restaurant environment for at least one year
demonstrated ability to lead and motivate teams
effective communication and interpersonal skills
experience with cash handling and store safety protocols
knowledge of beverage preparation standards
ability to work in fast-paced environments
willingness to learn and adapt

Job Duties

lead daily shift operations and support team members
ensure quality customer service through effective communication
manage cash handling and maintain store safety
coach partners on beverage preparation and store standards
motivate and develop team to achieve store performance goals
handle customer concerns and provide timely resolutions
enforce policies and procedures during shifts

Job Location

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