
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401k plan
discounted stock program
Stock equity plan
emergency savings
Incentives
Financial well-being tools
Tuition coverage
Student loan management
Educational opportunities
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a globally recognized leader in the specialty coffee industry, known for its commitment to crafting the world's finest coffee and fostering meaningful connections in every cup served. Established as a pioneer in coffeehouse culture, Starbucks has created a warm and welcoming environment that serves as a community hub where people come together to share moments and experiences beyond just coffee. As a company, Starbucks values quality, sustainability, and exceptional customer experience. It operates thousands of stores worldwide, continuously innovating to meet the evolving tastes and preferences of coffee lovers while maintaining the highest standards in product and service. Starbucks is also known for its progressive employment practices, including comprehensive benefits, career development opportunities, and a culture of inclusion and diversity.
The role of a Shift Supervisor at Starbucks is pivotal in upholding these values while directly influencing the daily customer experience and the operational excellence of the coffeehouse. A Shift Supervisor leads by example with expertise in coffee crafting and by fostering a welcoming, community-oriented atmosphere. This position involves managing and coaching a team during a shift to ensure that every beverage and food item meets Starbucks' quality standards, enhancing customer satisfaction at every interaction. The Shift Supervisor is responsible for maintaining store standards, including cash handling, safety, security, and operational policies.
This role requires availability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays, reflecting the nature of retail coffee service. Experience in customer-facing roles and team leadership is essential, as the supervisor needs to delegate tasks effectively and coordinate with multiple employees to ensure smooth store operations. Strong communication skills, an ability to learn quickly, and interpersonal capabilities are fundamental to success in this position.
Beyond daily duties, Starbucks invests significantly in the growth and development of its partners (employees). Those joining as a Shift Supervisor gain access to industry-leading benefits such as medical, dental, vision insurances, paid parental leave, vacation, sick time, holiday pay, and a 401(k) plan with employer match. Additionally, Starbucks offers educational assistance through the Starbucks College Achievement Plan, which fully covers tuition for a first-time bachelor’s degree from Arizona State University online. Financial well-being tools, discounts on company stock, emergency savings incentives, and life insurance options further support partner stability and growth.
Starbucks fosters an inclusive workplace and complies with laws regarding equal employment opportunities and reasonable accommodations. As a Shift Supervisor, you will not only lead a team but also embody Starbucks' commitment to diversity, equity, and inclusion, supporting an environment where all partners and customers feel respected and valued.
This opportunity is ideal for individuals passionate about coffee culture who thrive in dynamic, fast-paced retail environments and desire to impact their community positively. Starbucks typically hires new partners at the entry point of the compensation range based on location, with individual pay determined by candidate qualifications and market factors. This role represents a meaningful step in a career that blends leadership, customer service, and personal development within a globally respected brand.
The role of a Shift Supervisor at Starbucks is pivotal in upholding these values while directly influencing the daily customer experience and the operational excellence of the coffeehouse. A Shift Supervisor leads by example with expertise in coffee crafting and by fostering a welcoming, community-oriented atmosphere. This position involves managing and coaching a team during a shift to ensure that every beverage and food item meets Starbucks' quality standards, enhancing customer satisfaction at every interaction. The Shift Supervisor is responsible for maintaining store standards, including cash handling, safety, security, and operational policies.
This role requires availability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays, reflecting the nature of retail coffee service. Experience in customer-facing roles and team leadership is essential, as the supervisor needs to delegate tasks effectively and coordinate with multiple employees to ensure smooth store operations. Strong communication skills, an ability to learn quickly, and interpersonal capabilities are fundamental to success in this position.
Beyond daily duties, Starbucks invests significantly in the growth and development of its partners (employees). Those joining as a Shift Supervisor gain access to industry-leading benefits such as medical, dental, vision insurances, paid parental leave, vacation, sick time, holiday pay, and a 401(k) plan with employer match. Additionally, Starbucks offers educational assistance through the Starbucks College Achievement Plan, which fully covers tuition for a first-time bachelor’s degree from Arizona State University online. Financial well-being tools, discounts on company stock, emergency savings incentives, and life insurance options further support partner stability and growth.
Starbucks fosters an inclusive workplace and complies with laws regarding equal employment opportunities and reasonable accommodations. As a Shift Supervisor, you will not only lead a team but also embody Starbucks' commitment to diversity, equity, and inclusion, supporting an environment where all partners and customers feel respected and valued.
This opportunity is ideal for individuals passionate about coffee culture who thrive in dynamic, fast-paced retail environments and desire to impact their community positively. Starbucks typically hires new partners at the entry point of the compensation range based on location, with individual pay determined by candidate qualifications and market factors. This role represents a meaningful step in a career that blends leadership, customer service, and personal development within a globally respected brand.
Job Requirements
- maintain regular and consistent attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
- meet store policies and standards in beverage and food quality, cash handling, safety and security
- six months of customer service experience
- prepare and coach preparation of food and beverages to standard or customized recipes
- six months experience delegating tasks to employees
Job Qualifications
- six months of experience in a customer-facing role
- experience delegating or coordinating tasks for two or more employees
- ability to lead and direct a team
- strong oral communication skills
- knowledge of retail operations
- interpersonal skills to build relationships
- ability to work collaboratively within a team
Job Duties
- lead the team during shifts to ensure quality service
- prepare and coach team members in making food and beverages to Starbucks standards
- delegate tasks and coordinate operations effectively
- maintain cash handling accuracy and store security
- ensure compliance with store policies and safety standards
- enhance customer experience by fostering a welcoming environment
- support team development through training and mentoring
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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