shift supervisor - Store# 09873, APPLE VALLEY & BEAR VALLEY, APPLE VALLEY
Job Overview
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
retirement savings plan
Employee assistance program
Job Description
This position is being offered by a dynamic retail company known for its commitment to delivering excellence in customer service and quality products. The establishment operates within the retail food and beverage sector, focusing on providing customers with a superior experience through quality beverages and food items. The company prides itself on maintaining a safe and secure environment for both employees and customers, adhering strictly to store operating policies and standards. Employment with this company is based on a full-time schedule with flexible hours that may include early mornings, evenings, weekends, nights, and holidays, allowing for a versatile work-life balance.
The role involves direct interaction with customers, ensuring their requests are met with professionalism and a positive attitude. This position requires an individual who can manage the preparation of food and beverages accurately, following standard recipes while being adaptable to customized orders. The individual will also be expected to oversee and delegate tasks among team members, demonstrating leadership skills and the ability to coordinate efforts effectively. A key aspect of the role is to uphold the company's standards for quality and safety at all times, including responsible cash handling and compliance with store security protocols.
This position is ideal for candidates with at least six months of experience in a customer-facing role, where they have demonstrated the ability to maintain high-quality customer service and operational standards. The candidate must possess strong communication and interpersonal skills to effectively engage with both customers and team members. The ability to learn quickly and adapt in a fast-paced retail environment is essential. The role not only focuses on customer satisfaction but also on teamwork and relationship building within the workplace to foster a collaborative and supportive atmosphere. Overall, this position offers an opportunity for growth within a reputable retail organization that values dedication, flexibility, and the delivery of exceptional service.
The role involves direct interaction with customers, ensuring their requests are met with professionalism and a positive attitude. This position requires an individual who can manage the preparation of food and beverages accurately, following standard recipes while being adaptable to customized orders. The individual will also be expected to oversee and delegate tasks among team members, demonstrating leadership skills and the ability to coordinate efforts effectively. A key aspect of the role is to uphold the company's standards for quality and safety at all times, including responsible cash handling and compliance with store security protocols.
This position is ideal for candidates with at least six months of experience in a customer-facing role, where they have demonstrated the ability to maintain high-quality customer service and operational standards. The candidate must possess strong communication and interpersonal skills to effectively engage with both customers and team members. The ability to learn quickly and adapt in a fast-paced retail environment is essential. The role not only focuses on customer satisfaction but also on teamwork and relationship building within the workplace to foster a collaborative and supportive atmosphere. Overall, this position offers an opportunity for growth within a reputable retail organization that values dedication, flexibility, and the delivery of exceptional service.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards including providing quality beverages and food products, cash handling and store safety and security
- Six months of experience in customer-facing roles
- Experience delegating or coordinating tasks
- Ability to direct work of others
- Effective oral communication skills
Job Qualifications
- At least six months of experience in a position requiring constant interaction with and fulfilling requests of customers
- At least six months of experience delegating tasks to employees or coordinating their tasks
- Ability to direct the work of others
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Ability to learn quickly
Job Duties
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards including providing quality beverages and food products, cash handling and store safety and security
- Prepare and coach the preparation of food and beverages to standard recipes or customized for customers
- Delegate tasks to other employees and/or coordinate the tasks of two or more employees
- Direct the work of others
- Build relationships and work as part of a team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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