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shift supervisor - Store# 09378, BAKERVIEW

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.45 - $27.75
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
Company stock purchase plan
Education Assistance
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain dedicated to crafting the world's finest coffee and creating a warm, welcoming environment for its customers. Established with a vision of fostering meaningful connections one cup at a time, Starbucks has grown into a vibrant community hub that goes beyond serving beverages. This renowned company prides itself on delivering exceptional customer experiences while maintaining high standards of quality and service. Known for its rich coffee blends and innovative products, Starbucks continually invests in its partners' growth and development, empowering them with industry-leading benefits and opportunities for career advancement.

The role of a Shift Supervisor at Starbucks is essential in maintaining the quality and atmosphere that defines the brand. This position calls for a leader who is passionate about coffee craftsmanship and thrives on creating memorable customer experiences. As a Shift Supervisor, you will be responsible for leading and inspiring your team to provide excellent service, ensuring operational standards are met, and cultivating a community-centric coffeehouse. Every shift offers a unique opportunity to brighten someone’s day through quality beverages and exceptional hospitality. This role not only requires expertise in coffee preparation and store operations but also demands strong interpersonal skills and the ability to manage and motivate a diverse team effectively.

Starbucks values consistent attendance and punctuality and expects its Shift Supervisors to work flexible hours that may include early mornings, evenings, weekends, nights, and holidays to meet the needs of the business. A successful candidate will have at least six months of experience interacting with customers and delegating tasks within a team setting. This role involves coaching baristas and other team members in preparing food and beverages to exact standards, handling cash, and ensuring store safety and security. The Shift Supervisor also plays a critical role in fostering a collaborative and supportive work environment, where team members feel valued and motivated to contribute their best.

Starbucks partners benefit from comprehensive insurance packages including medical, dental, and vision coverage, life insurance, and disability options. The company offers paid parental leave, paid vacation, sick time, holiday pay, and participation in a 401(k) retirement plan with employer match. Additionally, Starbucks supports education through the College Achievement Plan, which covers 100% tuition for a first-time bachelor's degree via Arizona State University's online program, along with student loan management resources and other educational opportunities. With an emphasis on financial well-being and work-life balance, Starbucks also provides backup care, emergency savings incentives, and complies with all applicable state and local employment laws.

As an equal opportunity employer, Starbucks Coffee Company is committed to diversity and inclusion. It ensures all qualified applicants receive fair consideration regardless of race, gender, sexual orientation, age, disability, or veteran status, and it provides reasonable accommodations to job applicants with disabilities.

If you are passionate about coffee, leadership, and creating meaningful moments for customers, the Shift Supervisor role at Starbucks offers a rewarding career path with the opportunity to grow within a globally respected brand.

Job Requirements

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards including cash handling, safety, and quality of products, with or without reasonable accommodations
  • Six months of experience interacting with customers in a service role
  • Experience preparing and coaching food and beverage preparation to standards
  • Six months experience delegating tasks or coordinating two or more employees

Job Qualifications

  • Six months of experience interacting with customers
  • Six months of experience delegating tasks or coordinating a team
  • Effective oral communication skills
  • Ability to direct the work of others
  • Ability to learn quickly
  • Strong interpersonal skills
  • Knowledge of the retail environment
  • Ability to work as part of a team
  • Ability to build relationships

Job Duties

  • Lead and inspire team members to deliver exceptional customer service
  • ensure the preparation of food and beverages meets quality standards
  • manage store operations including cash handling and safety protocols
  • delegate tasks and coordinate activities among employees
  • coach and develop team members to improve skills and performance
  • maintain consistent attendance and punctuality
  • foster a welcoming and inclusive environment for customers and staff

Job Criteria

Experience

Entry Level (1-2 years)


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